Come on, come on, wrenchin’ for the money Come on, come on, your shop needs cash flow Come on, com...
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In a recent article, we talked about the broader appearance of artificial intelligence (AI) in the w...
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We’ve just discovered an exceptionally fun word. Azuga. Say it with us now: AZUGA! Fun to say, m...
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Learn what the best practice is for heavy-duty diesel repair shop profit and learn some strategies y...
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Woo-ha! Is your shop still collecting checks? If so, why? Checks are old-school, man. They’re pape...
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A long time ago on a Zoom call far, far away, the Fullbay team chatted with Mike Maizis, Vice Presid...
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What’s big and loud and qualifies as heavy metal? (Spoiler alert: It’s not any of the awesome ba...
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Introducing Trent Broberg the new CEO of Fullbay. Read more to learn more about his experience and h...
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What do you do when the technology that would make your life easier doesn’t exist yet? In the case...
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Hey there, Fullbay friends and family! Have you used the Automated Service Order yet? Hold up, Fullb...
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If you’re in charge of a heavy-duty fleet, you already know why preventive fleet maintenance matte...
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We recently sat down with Robert Lee, the service manager at Rental King in Odessa, Texas. The compa...
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Here at Fullbay, we believe our customers matter…almost as much as truck preventive maintenance (P...
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Does anyone at the average heavy-duty shop face more difficulties than the humble fleet manager? If ...
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AI is everywhere. Seriously. Head to a news site (or a newspaper, if you’re old school) and you’...
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Your approach to fleet vehicle management will largely determine whether or not your commercial flee...
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A wise man once said, “Your shadow is your first and best friend.” (Editor’s Note: Suz just ma...
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The Fullbay team is always looking for new ways to make life easier for our customers. From new paym...
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How do you end a fantastic conference on a high note? By dropping the hottest Shop Owner Roundtable ...
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Hey there, Fullbay friends and family! It’s time for another Shop Owner Roundtable Recap Editi...
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🎶We can dance if we want to We can leave your friends behind ‘Cause your friends don’t dance ...
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When your fleet manager has only ever had experience with diesel-powered vehicles, adapting to EV fl...
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Here at Fullbay, we believe in KISS: Keep It Simple, Stup- we mean, special and valued custome...
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Diesel Connect 2025 has come and gone; the third iteration the largest, most exciting yet with heaps...
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Have you been asking yourself, “What is fleet management?” Did you end up typing that question i...
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Fleet maintenance management doesn’t handle itself. If it did, you wouldn’t be here, because you...
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The sun has set on Day One of Diesel Connect 2025! Keni Thomas kicked us off at 1 PM with a moving p...
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Fleet managers: Is there anything they can’t do? Well…yes. For example, these workers aren’t...
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Are you asking yourself “what is a fleet manager?” If so, you’re not alone—but you should kn...
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Does your heavy-duty shop still take payments in the form of shells, livestock, or Mesopotamian shek...
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So get this: fleet management can be challenging. Crazy, right? You’d think tracking scheduled P...
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Diesel Connect is just over a month away — we’ve still got tickets, but they are selling steadil...
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Are you ready to replace one or more diesel trucks in your fleet? If so, you should keep one thing i...
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If there’s anything the team at Fullbay loves more than Star Wars references, it’s a top 10 list...
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These days, heavy-duty repair shops can’t afford to manage fleets manually. This outdated process ...
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Diesel Connect 2025 is nearly upon us. Head to the blog to learn more about who it’s for, who will...
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The 2024-2025 STATE OF HEAVY-DUTY REPAIR is HERE and ready to read! You can get a taster at the blog...
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Is your heavy-duty fleet operating at 100% efficiency? If so, you don’t actually have a problem—...
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Right now, calling fleet efficiency a “hot topic” would be an understatement. This January, Effi...
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If there’s anything the team at Fullbay loves more than Star Wars references, it’s a top 10 list...
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Way back in the 2000s, there was a viral smash hit that went something like this: IT’S INVENTORY C...
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Hey, have you heard about our integration with Whip Around? You can now get DVIR defects right in Fu...
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Everyone in the entire world knows that there are benefits of fleet management systems. Here are sev...
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Financing can be a welcome perk to both your shop and your customers, but there’s plenty to watch ...
Read MoreAre you thinking about adding an automated inventory tracking system to your heavy-duty repair shop...
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Have you heard about the FMCSA changing up how techs qualify to perform commercial vehicle inspectio...
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Ever wondered how heavy-duty techs in Canada get certified? We wrote about it. Never wondered about ...
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Happy customers, well-maintained trucks, and a comfortable, well-deserved profit – that’s the go...
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If you’re in charge of a heavy-duty repair shop, you may think your current inventory management s...
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It’s a bird, it’s a plane, it’s…a recap of Trucknews.com’s webinar about hiring and retain...
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Fullbay Cares is supporting the “Sleigh Bells and Santa” campaign from Truckers Final Mile. Lear...
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If you’re responsible for a heavy-duty repair shop, you might have heard that barcode-based invent...
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2025 is right around the corner (yeah…we freaked out, too). Get the new year started the right way...
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The holidays are upon us! If you're looking for diesel-themed gifts (or coffee recommendations), we...
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Has anyone ever told you that you have your “head in the clouds?” Unfortunately, this saying isn...
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The introduction! It’s an essential part of any blog—including the article you’re reading at t...
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You’ve got a repair to make. What do you do first? Coffee, probably. Maybe you fire up Fullbay, to...
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At Fullbay, we AIM to please our customers—and in this case, “AIM” stands for “automated inv...
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Without a smart approach to inventory management, any heavy-duty repair shop will struggle to reach ...
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If your heavy-duty repair shop is doing well, it may be time to expand. But when you become responsi...
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ANNOUNCER: From Phoenix, the greatest city in the world: it’s The Late Show with Bayvid Fullerman!...
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Here at Fullbaay, we like to keep things fresh, so we’re doing something a little different today...
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By a show of hands, who out there wakes up every morning excited to rummage through handwritten docu...
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Teamwork makes the dream work, right? Only if you can get to the teamwork bit. That’s kind of a pr...
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Name recognition. Everyone wants it, few really achieve it—but you’ve got to admit it’s usuall...
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It’s 2024—have you found the next generation of diesel technicians yet? And if you have, how are...
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Hiring and retention are still huge concerns in the diesel repair world—the traffic we get on arti...
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How are shop owners putting Fullbay’s MOTOR integration to work for them? We’re so glad you aske...
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Telematics can it help your fleet maintain uptime, but did you know that if you are a repair shop i...
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You've probably heard of FleetCross by MOTOR, right? Meet our newest integration between FleetCross ...
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Are you asking yourself, “What is service order software?” If so, this explanation of how these ...
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Reporting features aren’t just a key part of Fullbay’s heavy-duty shop software. Believe it or n...
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How efficient is your shop? If you’re a longtime Fullbay user (or even a new Fullbay enthusiast), ...
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What did the accountant do to spice up the holiday party? He didn’t show up. Ha. Hahahahahahaha. ...
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Quick, what’s the one thing shop owners can all agree on? They like getting paid. Seriously. Getti...
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We’ve got some thoughts on the CVSA’s Brake Safety Week results, which were announced last year ...
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Have you ever heard people talk about “anxious outdoorsmen” or “neurotic wilderness enthusiast...
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Hello again, Fullbay friends and family! We’re back with another recap of a Diesel Connect present...
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[…] […] […] Look, we know this blog was supposed to be done by now. The problem is...
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Hey there, Fullbay friends and family! We’re celebrating the height of summer by posting this reca...
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Outdated inventory management software features can cause no shortage of headaches—be it from lost...
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Have you ever been to a restaurant and ordered something you wanted only to be met with, “I...
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Running a repair business is no cakewalk—anyone can tell you that. Running a repair business by yo...
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Ready to learn more about recruiting in 2024 and beyond? We’re recapping Jay Goninen’s Diesel Co...
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“Build it and they will come.” You’ve probably heard that line from Field of Dreams quoted ove...
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JMI and Mainsail’s Combined Resources and Experience Will Help Accelerate the Expansion of Fullbay...
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We’ve got some big, exciting news: JMI Equity is joining Mainsail Partners as investors in Fullbay...
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We can all agree that modern technology is pretty awesome. We can stream a bazillion shows and movie...
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Have you ever watched a movie where things could have gone so much easier if characters just talked ...
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Regardless of what ‘80s movies have taught you, no vehicle is capable of traveling through time. B...
Read MoreIt’s 10 PM. Do you know where your equipment is? Actually, we have no idea what time it is while y...
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If you’re responsible for a heavy-duty repair shop, you already know how difficult handling your b...
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For diesel repair shops, accuracy matters—especially when inventory is involved. Read on to learn ...
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Take a moment to imagine a piece of construction equipment. It’s strong, right? Towering, steadf...
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How do you run a more efficient & profitable shop? You make decisions based on data. What data? Well...
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In our latest article, we’re looking into cybersecurity for repair shops & how you can protect yo...
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Ready to see how the freight market is doing? We’ve got an incredible analysis from Lindsay Bur of...
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It’s here! It’s here! Guys, it’s here! No, not a caffeine drip you can jam right into your vei...
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The last Shop Owner Roundtable of 2023 featured Craig Probst and Kevin Crump of Hendrickson Fire Res...
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Should repair shops be on TikTok? Sure, if it’s a platform you like....
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It is a universally acknowledged truth that a successful repair shop must be in want of some swag. B...
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How do shops deal with comebacks? We surveyed some owners and compiled their answers over at the blo...
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Hello there, ladies and gentlemen! We’re continuing to recover from (and provide recaps of) Diesel...
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Robust inventory management software features separate the best inventory systems from the rest. Her...
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Do you need help keeping track of parts? When you choose the right computer inventory management sof...
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Is your diesel shop’s inventory a mess? With the right inventory management software features, you...
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When you think about it, text messaging is one of humanity’s better inventions. Think about it fro...
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We were going to write an outlandishly exciting blog about financial software and why obtaining it i...
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Where else can you access FleetNet America, MOTOR, and Interstate Billing Service right within the a...
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A long time ago, in a Shop Owners Roundtable far, far away, Jamie Irvine of the Heavy Duty Parts Rep...
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Day Two of Diesel Connect 2024 kicked off with a presentation everyone was looking forward to: Jamie...
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“Know your [stock levels] and know yourself and you can [manage] a hundred [parts] without disaste...
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When your diesel shop invests in the right reporting software, you’ll be able to maximize its effi...
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At first glance, the rescue and repair of a guided missile destroyer might not have a ton in common ...
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Another Diesel Connect is wrapped up. The last few attendees have gone home with stories to tell, id...
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Imagine you’ve quit your job to embark on your life’s dream of taking a cross-country adventure ...
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Simple inventory management software can be beneficial for any RV repair shop. Before you choose an ...
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We spent months compiling the latest data about the heavy-duty industry—meet the newest edition of...
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We’re always looking to improve our offerings—we’re pleased to announce next-business-day paym...
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You know that iconic scene in Jurassic Park where the water cup ripples with each massive, menacing ...
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Whew! We’re all the way up to Class 7 trucks, and we’re still not done. If you’ve been followi...
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WrenchWay Announces Expanded Partnership with Fullbay to Help Promote & Improve Careers in the Heavy...
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Ask a toddler, and they’ll call any vehicle bigger than a sedan a truck. Fire truck, dump truck,...
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At Fullbay, we’ve given you a lot to think about over the years (and more Star Wars references tha...
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How Does Demand Forecasting Relate to Inventory Management? (Dramatic narrator voiceover) In a world...
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Here’s a short story for you. Once upon a time, someone said, “Wow, we have a lot of inventory. ...
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Hey, we opened a shop. A portion of every purchase goes to charity. Buy neat swag, support a good ca...
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Web-based inventory management systems are programs that track and manage the parts used by your hea...
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Our Quick Service Order is a streamlined version of our regular Service Order…and it’s pretty mu...
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You see them every now and then: the mobile repair techs, the lone wolves of the diesel industry. Th...
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Wanna improve your customers’ safety scores? We’ve got three tips you can implement right away....
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Shop Stories is back! Say hi to Stacy and Greg Conner of Equipment Experts, Inc.—their origin stor...
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How do you handle parts returns and dirty cores? If your answer was a shrug man, this latest post is...
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How can parts inventory management software improve inventory turnover? We reveal all at the blog....
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Don’t let the ghosts of obsolete parts haunt your parts room! We’ve got some tips on managing th...
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We’ve got a quick and easy guide to MSAs (and how they benefit your shop & customers) over at the ...
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How many times has this happened to you? You’ve clocked out after another long day of work at your...
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If you work at an RV repair shop, you know “RV” might as well stand for “Repair Very (Often)....
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How did Iron Buffalo Truck and Trailer build a partnership with a local high school? Co-owner Mike S...
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We came, we saw, we conquered! We’ve recapped the second Roundtable from Diesel Connect, and it’...
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Counter sales! We’ve got counter sales! Find out about this revenue-building feature while it’s ...
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Want to know how Fullbay can help you with tech utilization and efficiency? Head to the blog—we’...
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How do you retain customers? Our latest Diesel Connect recap is all about that. Jump into the blog t...
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We’re back with another DC recap. How can shops get ahead of the tech shortage? Jay Goninen from W...
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Your labor rate is important—but figuring out what goes into it and how to think about it can be d...
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Missed the Shop Owners Roundtable on Day One of DC? No worries. We’ve got a recap waiting for you ...
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The financial planning session at Diesel Connect was a huge hit. If you missed it, we’ve got you...
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How do you handle inventory? (Besides very carefully.) Head to our latest Diesel Connect recap to se...
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What do naked drivers have to do with mobile repair? Find out at the blog. (Seriously, it’s a grea...
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We’re back with another repair shop origin story! Head to the blog to learn more about Quality Mob...
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It’s time for us to talk ourselves up and share some of our favorite things about Fullbay—includ...
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Don’t talk—text! Read all about our customer text notification update at the blog....
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Keep ambulances in tip-top shape with maintenance tips that help you stay on top of repairs and impr...
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Telematics are the future of trucking, and you don’t want to miss out. Take a peek at all the ways...
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Instead of buying brand new heavy equipment, refurbishing can bring you all the perks with a fractio...
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Is preventive maintenance worth a fleet’s time, effort, and budget? Yes. Yes, it most definitely i...
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Keith McMaster has learned a lot through the parts shortage—and he shared some of those lessons wi...
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For Fullbay customers who also use Dieselmatic—our new integration lets you see the exact ROI of y...
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What are job behavioral assessments, and how can they help you hire good techs? We spoke with Mark T...
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A simple math problem. When it comes down to it, your shop can’t find quality techs because there ...
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Need a helping hand with your comprehensive inventory? We’ve got some best practices that will str...
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How do you renegotiate your rates? It’s a question all shop owners must confront sometimes. Don’...
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How do we solve the tech shortage? We start reeling in younger people. How do we do that? Well…we ...
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Are you thinking about hiring some office help? Not sure where to start? Hey, we’ve got you covere...
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How helpful are labor guides? Let us count the ways…...
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Hiring a parts person is a big investment—but if these four signs sound like your shop, then maybe...
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Head over to the blog to read about Colonel Gregory Gadson’s keynote speech at Diesel Connect. He ...
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A prevailing theme of Diesel Connect was—wait for it—communication. Here’s some of what we lea...
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Your fleet of waste collection vehicles is a critical part of your community. Maintaining them isn...
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Invoicing is a fact of life (and business), but it doesn’t have to be such a hassle. Here’s how ...
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The owners of many smaller shops often wear a lot of hats—when is it time to offer those hats to a...
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Jennifer Callaway of Inland Empire Fleet Maintenance and Henry Uribe of OnSite Truck & Equipment Rep...
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Estimates are a critical part of the business—do yours include all the necessary info? Find out on...
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Explore the future of the trucking industry with us! Uncover trends and innovations that are shaping...
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Why get regular forklift inspections? Here’s how they help you save money, ensure safety, and keep...
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We talked a lot about outsourcing repairs, and today we’re focusing on staying in-house! Pop over ...
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Thinking about outsourcing your fleet’s maintenance and repair? We’ve broken down (heh) what to ...
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Webinar recap hot off the presses! Join Dale and Chase of AM PM Diesel Services to hear their story ...
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Are you paying your techs enough? How do you know if you’re under- or over-paying them? Our latest...
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Knowing when to choose between a tag axle and a pusher axle is crucial for heavy-duty truck operatio...
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Semi-truck batteries help diesel trucks get started and power their electrical systems when they are...
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Since 1988, DOT Blitz Week has been a critical part of the trucking industry’s annual calendar. He...
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Why aren’t there more communities of repair shop owners? We took it upon ourselves to investigate...
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In an ideal world, your parts are exactly where you need them, when you need them. Alas, we do not l...
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Any heavy-duty truck scanner will provide a basic sense of what’s going on with a truck, but the b...
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In a land of changing business priorities, one pizza party led to a truck and trailer repair revolut...
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Asking the right questions will help you secure the right employees and keep them long-term. Hop ove...
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Say goodbye to the time-consuming process of creating estimates. Software specifically for your heav...
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Want to hire more techs? Make sure you’re properly utilizing the ones you’ve already got! Head t...
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What are the benefits of wheel balancing for your fleet, and is it worth the effort? Here’s what f...
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Why should you go to Diesel Connect? LET US COUNT THE WAYS…in the blog! ...
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Training your techs doesn’t have to lead to a ton of downtime—our experts show us how their shop...
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What goes into a typical mobile technician setup? Everyone’s mobile biz will look a little differe...
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What’s a smart trailer and what does this technological advance mean for the industry? Here’s ev...
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Accurate and reliable truck diagnostic tools are crucial for understanding exactly what’s wrong wi...
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We asked shop owners what advice they’d give to their younger selves about running a business. Th...
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Hear ye, hear ye, the 2022-23 State of Heavy-Duty Repair report HAS ARRIVED! Hop on over to the blog...
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Fullbay has a lot of reports. Like a LOT. Want to learn more about them? Head to the blog—we go in...
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Making a change in your repair shop? See how it looks in our ROI calculator. It’s free, and we’v...
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Looking for more work in the new year? Relax, we’ve got you covered. Here are eight ways to drive ...
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Yes, we’ve put together a “Best of 2022” post. Yes, you can read it. Hop on over to the blog!...
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Diagnostic software is a cornerstone of any modern repair shop. Here’s what you need to keep in mi...
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Considering a career as a mechanic? Here’s what you need to know about the differences between hea...
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Running a successful heavy equipment repair shop requires boatloads of tools, along with safety gear...
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Your inventory is cash on the shelves…but more isn’t always better for a commercial repair shop....
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Invoicing is a crucial yet annoying part of running any business, but it doesn’t always have to be...
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Fuel fleet management cards are a fantastic way to save on gas prices and enjoy a bunch of other per...
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Preventive maintenance is a crucial part of keeping drivers safe and extending asset lifespan. Here...
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Fleet management is crucial. Why? Well, putting a fleet management plan in place can help you reduce...
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Smaller repair shops seem to be at a disadvantage…but are they really? Lean in to what makes you d...
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When Dieselmatic joined the Fullbay family, we knew the two services would pair beautifully. How are...
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Want to know more about the Fullbay workflow? Head to our blog to see how techs can build service or...
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If you’ve ever wondered how to get started with a lien or a collection agency, our latest blog is ...
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Many repair shops have dealt with a chargeback at some point. Can you prevent them, or fight them? Y...
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When you do it right, adding fleet management software features to your workflow can help your shop ...
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Whether you’re in charge of an independent repair shop or handling internal repairs as a fleet man...
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Want to know more about shops that provide after-hours work? We’ve got two of them here to share t...
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If a tree falls in the forest, does it make a sound? Similarly, if a truck breaks down after five or...
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Still fear change? You shouldn’t! We’ve got a new article about how to roll out any kind of chan...
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Want to see how Fullbay sample financial plan works? Our latest post has some GIFs of the spreadshee...
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Never miss another inspection item again. A thorough fleet inspection checklist can help you catch i...
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Forecasting and budgeting go together like pirates & buried treasure. Head over to the blog to learn...
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Invoicing. It’s a necessary part of running your shop, but man, does it need to take up so much ti...
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How can you help tech-shy employees learn how to use the new tools you’re bringing in? We have som...
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Technology continues to advance in the diesel industry. So what happens when you have techs who aren...
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Fullbay helps you buy parts, manage vendors, and maintain inventory…and that’s just the beginnin...
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What is the Fullbay workflow? How has it helped so many repair shops? Check out the steps it contain...
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Want to streamline your preventive maintenance? Fullbay’s pretty good at that. Head over to our bl...
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How do you get your revenue to where you want it? We’ve got a couple thousand words (and several l...
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Have your customers ever brought in their own parts? What’s your policy around that? Three shops t...
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Want to work with more fleets? Our latest post is all about attracting them. Head over to our blog f...
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We heard some of you still like paper checklists, so we put together a downloadable one geared towar...
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Your shop’s sign can say a whole lot or nothing at all. Find out how a good sign can lead the way ...
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Your labor rate is one of the most important prices you’ll set, but what goes into it? Check out ...
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How do you decide on the hourly wage your techs will make? We’ve got another how-to article to hel...
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How can you put your shop out of business? Let us count the ways. Head over to our blog to see what ...
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We interviewed MOTOR VP Paul Moszak to get the scoop on the company, its history, its labor guides, ...
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What’s REALLY going on in your shop? These five reports will tell you—and show you the way to gr...
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Ever wonder what goes into developing oil standards? Our blog will pull back the curtain on this fas...
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Though the company changed hands a few times over the years, topping itself has remained a core goal...
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How do you calculate overhead, and more importantly, how can you reduce it? Turns out, it’s all in...
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We love gadgets, but not all spiffy pieces of technology are created equal. Learn more about what de...
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We sat down with Brian Still of TDI Fleet Services to learn more about how his shop communicates wit...
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Wanna market your commercial repair shop? We’ve compiled a roundup of marketing posts to help you ...
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Interested in starting building out some social media for your shop? We can help you get started. Re...
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Yes, Fullbay makes it easy to track your commercial repair shop service orders. How easy? Head to ou...
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What do your techs want almost as much as money? Time. How can you give it to them? In the form of a...
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Fullbay works hand-in-hand with your accounting software, but the two don’t do the same things. Le...
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Who’s got margins? We do. And we’re gonna help you set yours. Head to our blog to learn how to s...
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Revenue problems most shops face fall into two leaky buckets—money and time. Today, we’re going ...
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Most of us don’t think all that much about trailers, but they’re maybe THE most important part, ...
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Can’t keep parts in stock? Think about buying in bulk when you can. Head to our blog to see how on...
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How can you help your shop save money? Cutting hours (or the break room’s Netflix account) might n...
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Your shop needs a decent margin to keep the doors open. Parts markup is, not surprisingly, a big par...
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What do you get when you combine a whiteboard with the Fullbay workflow? A pretty awesome way to see...
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We tapped a commercial diesel marketing expert from Dieselmatic to help create an essential guide to...
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What shops are using labor guides—and are they earning more because of them? Check out what our re...
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Ever wonder what kind of techs work on big construction & mining equipment? We’ve got your answers...
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What kind of raises do high-revenue shops offer their techs? Turns out, mostly good ones. Take a dee...
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The Fullbay crew is all about helping you run a more efficient and profitable commercial repair shop...
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In this data deep dive from the 2022 State of Heavy-Duty Repair, we explored how many services high-...
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Markups? Margins? What are the differences and which one should a commercial repair shop use? Read t...
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Did you miss our webinar about the State of Heavy-Duty Repair? You’re in luck! We taped it, so you...
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Wondering how much a heavy-duty technician can make? The answer is, it varies—read our article to ...
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Parts inventory is cash on the shelves—are you managing it correctly? Our deep dive into Fullbay d...
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A good working environment is just the beginning. We sat down with Integrity Fleet Services to chat ...
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Paying a commission can help incentivize their techs to do their best work. But how do you get start...
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Promoting leaders from within is great for your shop. But, as many already know, the best technician...
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What are you charging for inspections? Dive into our State of Heavy-Duty Report data to find out if ...
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Is managing your cash flow getting the better of you? We’ve compiled these five tips to help make ...
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Check out our webinar recap to find out how two shop owners are dealing with the parts and tech shor...
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Not up on the Right To Repair? We mined bonus data from our State of Heavy-Duty Repair to report on ...
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Take a look at our essential guide to learn more about diesel particulate filter (DPF) regen, mainte...
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Meet the newest member of the Fullbay family: Dieselmatic! Find out what this heavy-duty marketing f...
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Fullbay Acquires Dieselmatic Digital Inc. to Create Full Suite of Business Services for Heavy-Duty R...
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Why isn’t there an industry-wide certification for techs? Follow along with our latest post and se...
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In our latest article, we take a look at the skyrocketing cost of diesel and how it affects the supp...
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Should you hire a marketer, or handle it yourself? We spoke to two different shops who handle their ...
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If you want to test out a customer loyalty program but aren’t sure where to start, our latest post...
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Shop efficiency is a huge part of profitability. Check out our newest post to see how you can maximi...
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The 2021-22 State of Heavy-Duty Report is here, and we’ve selected some of our favorite takeaways ...
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Knowing the difference between shop efficiency and shop productivity is a stepping stone to running ...
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Ever wonder if you should hire a sales or marketing person? Our latest webinar shows you how to make...
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Follow our step by step guide and you’ll have a solid lead magnet that will convert web traffic to...
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We’re here to talk all about lead magnets - the trick of the marketing trade & how a commercial re...
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Have you tried all our coolest features? We bet you haven’t! Read our latest post to see how we ca...
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If you’re trying to grow your shop in 2022, you should listen to what Chris & Jacob have to say ab...
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We’re back with more advice about raising your labor rates! Read our blog for some practical strat...
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Have you raised your labor rate lately? Read our latest blog to learn why you should reevaluate your...
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Good leadership isn’t just one quality—it’s several. Learn how you can become a great heavy-du...
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Setting aside money for a rainy day can be tough in this economy, but it’s doable. We’ve put tog...
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Got inflation? Yeah, it’s kind of a big deal right now. We’ve put together some tips to help you...
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Start-of-year-planning can help you identify obstacles and strengths, and make sure your shop is gro...
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Fullbay is dedicated to helping the diesel industry. Learn more about our values & find out why we d...
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The first month of the new year is upon us, and that means we’re showing off all the great product...
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The night before Christmas, and all through the shop, not a create was stirring not Karl, Nor Scott....
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Do you like free stuff? So do we! That’s why we put together a post of some of our favorite free r...
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A triage bay in a heavy-duty repair shop can streamline your workflow like you wouldn’t believe. L...
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The diesel industry has a lot going for it, but could it stand to modernize a bit more? Jimmy Wall t...
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What’s in the infrastructure bill? Lots of stuff, but our latest post breaks down what’s really ...
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Learn more about fitting out and buying the perfect vehicle for your heavy-duty repair shop mobile b...
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If you’re making all your decisions based on immediate reactions and gut feelings, then you’re d...
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Listen to Sgt. Rocky Sickmann story about being held captive during the Iran hostage crisis and how ...
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Fullbay announces Patrick McKittrick as its new Chief Executive Officer, effective November 15, 2021...
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Did you know 40+ million people are victims of human trafficking? Learn how Truckers Against Traffic...
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End-of-year planning can save you money and generally help you chart a proper course through the nex...
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Our charity is Folds of Honor, which provides assistance to the children & spouses of fallen or inju...
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Need help getting ahead of the parts shortage? Then join David Seewack, and Fullbay as we talk about...
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If your shop hasn’t given email marketing a try, now’s the time to start. Learn about the basics...
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We talked to three guys with extensive parts experience to help us build out a post full of advice f...
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We’re celebrating the spooky atmosphere of October by sharing some of the scariest moments you can...
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Building a good PM pitch means researching the fleets you want to work on. In our latest post, we sh...
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Whether you’re thinking about making a career change or just want to know what your fleet contact ...
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Mobile truck repair shops are on the rise. Interested in a potentially lucrative career that gets yo...
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The 2021 SEMA and AAPEX trade shows are just around the corner. We’ve got the dates, times, and al...
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Find out what is causing the heavy-duty industry parts shortage, how is it impacting shops & fleets,...
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If the parts manager doesn’t do his job, the shop’s workflow gets interrupted. Here are 7 essent...
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Preventive maintenance work, or PMs as we like to call them, are a big deal for everyone: fleets, sh...
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On Diesel Stories, we sat down with Jennifer Maher, CEO of TechForce Foundation, to talk about the t...
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On a recent episode of Diesel Stories, Jacob and Chris sat down with Jamie Irvine of The Heavy-Duty ...
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When you start a diesel repair shop one of the first things you’ll need to do is make sure you hav...
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Learn what a BIT Inspection is, the requirements, differences between a BIT and DOT inspection, and ...
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In this special roundtable discussion we dive deep into the causes of the tech shortage and how shop...
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There is 11 deaths a day involving large trucks. If you work in the field of fleet maintenance you a...
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A heavy truck inspection while checking a customer's unit is a win-win deal. It means more business ...
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Sometimes, a truck driver or their family needs a helping hand—and that’s where Truckers Final M...
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An updated evaluation process that focuses on more than what techs do wrong can go a long way in hel...
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What is a technician pipeline and how do you go about setting one up with your local schools? Find t...
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Check out our essential guide on how you can become a diesel mechanic in the heavy-duty industry, ho...
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What is PSI? Come on, Fullbay, you may be saying, everyone knows what PSI is. It’s true: most of o...
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In this recent episode of Diesel Stories, we sit down and learn about how Tim Hawes, Director of Tra...
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When your fleet customers can tell you how unscheduled downtime impacts their bottom line, they aren...
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For the webinar, we are covering what you need to know about shop finances & how a shop that isn’t...
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TechForce Foundation is changing the way diesel technicians are viewed—& what’s more, help them ...
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Do you ever wish it was easier to purchase parts? Introducing Fullbay Marketplace the newest and eas...
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In this episode, Jacob and Chris sat down with Ray Clark, Director of Training and Development at Tr...
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Who’s trying to fix the diesel tech shortage? Well, we all are—but Jay Goninen of Find A Wrench ...
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A long time ago, on a blog far, far away, we introduced you to the revenue funnel. Then we showed yo...
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Are you contributing enough to your customers’ uptime? Check out our six tips that can help your s...
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Using KPIs to more effectively manage repair shop operations leads to measurable efficiency and prod...
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Jacob & Chris sat down with Troy Willich, CEO & Co-Founder of TDI Fleet Services to talk about the c...
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Jacob and Chris sit down with Sebastian Brzek & Jose Hernandez, co-hosts of Truck Yoo. Sebastian is ...
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Not doing any of these 11 essential service manager duties can make the difference between having a ...
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We were curious about the impact books have had on the heavy-duty industry, so we reached out to our...
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Check out our Diesel Stories interview with David Saline on how he got into the diesel industry, sol...
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In Enter the Matrix, our latest webinar, we talked all about the intricacies that go into recouping ...
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In short, a lift is a tool that will ideally improve a lot of things in your shop. But it isn’t a ...
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A high CSA score can negatively effect your fleet. Find out what goes into your CSA score and find o...
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We sat down with Rebecca Brewster, President and COO of ATRI, to learn a little more about their org...
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If you want to avoid downtime, you need to ensure your technicians have the proper skills to work on...
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We’ll say it here: If you’re pitching your services to fleets, you can’t go wrong with knowing...
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TMC is all about helping the industry be the best version of itself, so it’s no wonder the crew he...
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What is a DVIR? Why does it matter? Learn the answer to these questions and how to conduct a pre and...
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Every week, get your leadership team together. Hold this meeting at the same time every week, even i...
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When you compare NAPA ProLink vs O'Reilly First Call you’ll see they’re similar to each other, b...
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Charging for shop supplies is essential to make your shop whole for those costs. Read our tips on th...
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What are landed costs, why does it matter for your shop, and how do you recoup the costs. Read on to...
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Which software would win in a fight—accounting or shop management? And which is worthy of being pu...
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Without a service manager, your shop's work can grind to a halt. Learn strategies that can help your...
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The proliferation of parts options can make it difficult to choose the right part for a vehicle. Dat...
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Imagine your (furry) best friend being stuck across the country! That is where Operation Roger comes...
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Check out this extremely high-level guide to Australian truck classification and key information you...
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So what happens during CVSA Roadcheck? Find out more info and learn how you, as a shop owner, can he...
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We’ve put together this little primer to help you learn the ins and outs of blogging and whether i...
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Quarterly financial planning can help your shop in more ways than one. Learn strategies need to crea...
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The CVIP inspection is one element your fleet (or shop) cannot overlook. Learn about Canada safety r...
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Mastering important accounting principles doesn't have to be overwhelming. Just to prove it, here ar...
Read MoreKPIs are a way to measure performance. When you set goals for your shop, you need a way to see if yo...
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If you’ve been thinking about selling your shop, or are just starting to wonder how to fund that b...
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Need something to read? Go ahead and dig into this list of our favorite heavy-duty new sources! Incl...
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Check out info on 4 alternative fuels & the manufacturers who are experimenting with them as we take...
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Learn how a breakdown directory can help your shop. Plus, find information on pricing, requirements ...
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What are the best ways to market your repair shop in 2021? Check out our webinar for some old and ne...
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Let’s make one thing absolutely clear. When a repair is declined, 99% of the time, it’s not you,...
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Preventive maintenance is one of the best things you can do for a vehicle and your shop. But how do ...
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Being a diesel shop owner can be lonely! We are proud to announce the launch of Diesel Stories a pod...
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We’re always on the lookout for new ways to help our customers. Our help desk keeps track of what ...
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Asocial media presence is a must-have for just about any twenty-first century repair shop marketing ...
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Your potential customers are looking for a repair shop that can take their truck now or in the near ...
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Trucker Buddy works to connect students with truck drivers. In this organization, truckers become me...
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Online reviews can increase your shop’s visibility. Plus, they provide opportunities to connect wi...
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Fullbay helps you figure out what subletting is, why you should do it, and what you should charge fo...
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Not all shops are equal. Obviously. But why aren’t they equal? What sets one shop apart from anoth...
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What is a repair shop revenue funnel, and how is it different from the “revenue funnel” graphics...
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How can a heavy-duty shop collect accounts receivable without losing their sanity? Here are some tip...
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Heavy-duty truck shows are a great place to meet people, catch up on industry news, and score produc...
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We’re all about helping you keep costs down, and there are a few tricks you can use to minimize th...
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Find 5 actionable tips on how to boost your revenue using the data from Fullbay's first-ever State o...
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A month-end close checklist is nothing fancy. It's just a list of things to do before you call a mon...
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We’ve put together a list of some awesome diesel repair-centered YouTube channels for you to check...
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Creating a career path for your shop is a win-win situation for you and your techs....
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The problem with stimulus bills is that printing money causes inflation. Cutting a pizza into smalle...
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Learn more about the differences between flat rate & hourly pay in repair shops! We'll provide just ...
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With the right equipment and a reliable procedure, zerk lubing can be a valuable source of income th...
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We’d known for a while that we wanted to give back to the heavy-duty industry and launched Fullbay...
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Friendly competition is a great motivator. That’s why the best truck shops use leaderboards & othe...
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We’re excited to kick off 2021, so we went back through our posts and selected the 10 most-visited...
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Heavy-duty comeback repairs can throw off your entire day. How do you track them? How do you prevent...
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Interruptions can break a tech's concentration & cause them to make a mistake that could cause comeb...
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Looking for your next favorite streaming show about trucks & truckers? We've got you covered--check ...
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If you focus on doing the basics in your shop, and doing them well, six months from now you could be...
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Learn what features you should look for in shop management software, as well as what questions you s...
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Customer satisfaction is the name of the diesel repair game, and satisfaction starts with making thi...
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Ready to close out 202? Here are some things to keep in mind as you close out the year....
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Veterans Inc. loves to support veterans who want to obtain their CDLs. But we realized there was a l...
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It’s the elephant in the room. Will commercial repair shops go away when electric trucks become a ...
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We probably don’t need to tell you that reputation matters, especially in our brave new world of s...
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Learn about our plans for our heavy-duty repair shop themed virtual booth at AAPEX 2020 and how we c...
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Jacob Findlay joined TechMission 2020 roundtable & discussed what those in the industry can do to en...
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What is Fullbay? Well, it’s an end-to-end repair shop management software, built specifically for ...
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Raise your hand if you can tell a sleeper from a day cab. Okay, now put them down. There’s probabl...
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You know we love mobile techs here at Fullbay. We write about them, we talk about them…and a few w...
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We’re all about celebrating the people who keep our industry moving. In recent weeks, we’ve rais...
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St. Christopher Truckers Relief Fund steps in when truck drivers need a hand, whether they need help...
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Have you ever felt frustrated while trying to make your shop more profitable? Sure you have – just...
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Fact: Most people associate low cost with low quality. Fact: You need to set your diesel repair shop...
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It’s Truck Driver Appreciation Week, and to celebrate it, the crew at Fullbay took some time to th...
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Quick! A customer needs a part. Do you have it in your inventory? If you had to pause and think abou...
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When was the last time you updated your work computer? If you had to pause and think about it, this ...
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“So, who in my shop should be using Fullbay?” It’s a question that probably pops up for a lot ...
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You know the feeling: You’ve got planting or harvesting to do, and one of your machines has decide...
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When was the last time you hired someone? Maybe it’s been a bit since you advertised for a new tec...
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If you’re a shop owner, you’ve probably been tempted to be a martyr with your money and your tim...
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When we think of human trafficking, we often picture Liam Neeson growling threats into a telephone. ...
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A wise man once said, “You have to be deliberate in your pricing.” That wise man was actually Fu...
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Time. It’s our most precious resource, isn’t it? We always think we have more of it, only to be ...
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As Bob Dylan once crooned, “The times they are a-changing.” Improvements in technology have led ...
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Sales. Did a shiver run down your spine when we said that word? Are you picturing cold calls and awk...
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I realized I’ve started writing these posts pretty regularly in the past few months, but I think w...
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Labor is one of your biggest expenses for most repair shops. But there is good news--we know ways yo...
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There are a lot of terms in the diesel industry. That is why we decided to create an essential list ...
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What is a DOT inspection? Fullbay, you’re saying, is this a trick question? No, we’re not talkin...
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It’s been a busy month as businesses reopen and learn how to balance safety with restarting the ec...
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Your techs are the absolute lifeblood of your shop. We’ve written extensively about how to recruit...
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What’s the key to a happy, functional shop? A good team with high morale, of course. We’ve talke...
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How often do you think about culture in your shop? The term “workplace culture” is a newer one t...
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What does your dream shop look like? Is it furnished with state-of-the-art equipment and tools? Does...
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Can you name all the heavy-duty vehicles that show up in movies? Check out our list of eight of our ...
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We knew we had to do our part. Through Fullbay Cares we've been able to accomplish a lot, but the go...
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If you want to move the needle on shop profitability, recycling core parts is the way to do it. We...
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Take a look at our guide to get a primer on sales tax on auto parts, labor, and more for your heavy-...
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By keeping track of the PMs for your fleet, you can keep all of your vehicles at a high uptime and l...
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Fullbay is pleased to introduce Fullbay Cares, an initiative to give back to the heavy-duty communit...
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Does your shop charge environmental fees? If you don’t, it’s something you should consider. Heav...
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When times get rough, I tend to be the kind of person who looks for the silver lining. I’ve found ...
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Have you ever thought about turning that downtime in workload into an opportunity for your shop? Che...
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I’ve used the word “unprecedented” more often in the last few weeks than in the last few years...
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Phoenix, AZ – April 22, 2020 – Fullbay, the leading shop management software for heavy-d...
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How do you get your shop through tough times, and take care of your staff as well? That’s one of m...
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We wanted to know how repair shops were faring in 2020, what they were doing to protect themselves, ...
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A fresh parts markup strategy will resuscitate your anemic bottom line and take your repair shop fro...
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5/16/20 UPDATE: The Paycheck Protection Program has already seen its $350 billion snapped up by smal...
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Heavy-duty repair shops recognize the value of offering PM tracking service. They know how it can be...
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Want to know what kind of income you could be looking at as a diesel mechanic or a diesel repair sho...
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Hello everyone. We’re living in a troubling time. The rapid spread of coronavirus, or COVID-19, ha...
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While shop management software can make your job easier, the wrong system can be a real drag. Here a...
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Unplanned downtime for a fleet can be expensive. But tracking PMs can save you time, money, & increa...
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You can’t run a shop without trust. Learn 13 ways to earn the trust of your fleet customers and ke...
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Give your customers a portal into their fleet's information. Learn how Fullbay can allow fleets to r...
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Ever wonder what each class or truck looks like? Read through our guide to learn more about each tru...
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Being a female truck driver isn’t an easy job, but it can be a rewarding career for women with the...
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A mobile diesel technician is like a lone wolf, prowling the darkened forest in search of their prey...
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Lots of diesel technicians wonder how to start a truck repair shop. If you’re set on opening your ...
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Buying bulk heavy-duty parts can be a way to keep your costs down. But buying in bulk isn't always e...
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Ready to create a marketing plan? We’ve put together 7 questions to ask yourself while creating th...
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You’ve probably noticed that we talk a lot about roles here at Fullbay. In any recent pieces we’...
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You know the saying: New year, new truck shows! (Wait, are we the only ones saying that?) 2020 has a...
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Knowing what each letter or number stands for can help you crack the VIN code, but using our free VI...
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Whether you’re a fleet manager or a shop owner, you can probably agree that time is money. When yo...
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Your truck belongs out on the road, doing its job and making you money. To do that, of course, you n...
Read MoreThink of your truck as a star athlete. There are certain things your athlete needs to turn in incred...
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That face when it’s your first day on the job and your boss throws you into the thick of things vi...
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Going to a paperless office in your diesel repair shop not only gets you hard savings. It lets you g...
Read MoreWhen you’re running a truck repair business, the last thing you want to worry about is a shaky acc...
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Update: Federal Judge Roger T. Benitez has temporarily halted enforcement of AB5 when it comes to tr...
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Learn how American Diesel Training Center is working to solve the diesel technician shortage and lea...
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Hello, reader! Are you still grappling with the existential question of whether you should be a dies...
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Is being a mechanic worth it? It’s probably not the most existential question you’ve ever asked,...
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The more certifications & education a tech has, the more skilled they become, & the more you can cha...
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We need to hire. That one sentence can fill many a shop owner or manager with dread. There is way to...
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Picture it: there’s a holiday coming up, you’re short-staffed, and you just got a rush job from ...
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Are you a B2B or a B2C shop? Quick, answer now! Did you have to think about it? That’s all right. ...
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Ask any shop owner whether they struggle to attract diesel technicians, and their answer will be a d...
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You need a marketing budget for a commercial repair shop, & we're going to help you figure out what ...
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We love talking to our customers — they’re the entire reason we exist! Whether they’re req...
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Your heavy-duty repair shop needs more customers. No sweat--take a look at our top 6 ways you can st...
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You’ve done it: You’ve created a website for your shop! Now all you’ve got to do is sit back a...
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Your technicians are your lifeblood. It doesn’t matter how many flashy new diagnostic programs you...
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Check out a few of the best practices for keeping customers happy & find out how to start a customer...
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Putting together an all-star team of talented techs and proficient staff doesn’t always guarantee ...
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Is your heavy duty repair shop bringing in the profits you want? If not, the next question is, “Ho...
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Running a successful heavy duty shop is a team effort. But let’s face it: unless your technicians ...
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Slow Internet is frustrating—especially when you’re trying to update inventory or need to do an ...
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The useful features of heavy duty repair software like Fullbay have caused managers to bring compute...
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According to the Federal Motor Carrier Safety Administration (FMCSA), heavy duty trucks were involve...
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You count on the Internet to be there for you 24/7. Unfortunately, it’s not always that reliable. ...
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What is Fullbay? It is an end-to-end repair shop management software, built specifically f...
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Building a business around values is nothing new. For ages, companies have adopted core values to de...
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Several truck driver shortage solutions are being put into action, but autonomous trucks could be th...
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The EPA has been regulating vapors and fumes vehicles give off since the mid-1970s. Better air quali...
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Safety and profits are the two biggest concerns for single-truck owner-operators and massive fleets ...
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It’s estimated that the cost of a heavy duty heavy duty truck crash averages between $62,000 and $...
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Even those fleets that have leveled up on the maintenance maturity scale can always improve their ma...
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Drivers and fleet managers are always on the lookout for ways to make their trucks more profitable. ...
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When your tranny starts acting up you need to know the details of semi-truck transmission repair cos...
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Trucking is big business in the U.S., and it’s only going to get bigger. Industry projections say ...
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We could write a book on all the useful features Fullbay gives you. However, here are 8 of the hotte...
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It’s not only mechanics and heavy duty techs who open repair shops. Fixing and maintaining semis a...
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Learn about fleet management, its benefits, and best practices for a more efficient business. Optimi...
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Starting a heavy-duty shop with no money is possible. You just need to know how to go about it--lear...
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If you hate doing inventory there’s a solution. Performing regular inventory cycle counts will get...
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With an estimated 15.5 million trucks operating in the United States, there’s plenty of business f...
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When you get serious about inventory, you’ll learn that it’s not enough to simply count what’s...
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Customers benefit from preventive maintenance, and performing PM services like oil changes is an eff...
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Tracking PMs is one of the great secrets of the most profitable shops. Preventive maintenance has to...
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Aside from cycle counts, centralized ordering can be one of the most important things shops do to ma...
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There’s no doubt about it—specialized software makes managing a fleet or running a heavy-duty re...
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Taking control of your shop’s inventory extends beyond counting it on a regular basis. It also mea...
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Inventory is your shop’s foundation. If you don’t have your inventory nailed down, the foundatio...
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Do you have a love/hate thing going on with inventory? You’re not alone. Most shop owners recogniz...
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What does the ideal diesel shop look like? It could be very different depending on your point of vie...
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Dealing with tires is a big part of the heavy-duty repair shop business. Top among semi tire issues ...
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What’s better than getting rewarded for doing something you normally do? Like those coffee shops t...
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Following our 7 steps approach to build a successful repair shop to make your shop more efficient, p...
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Running a business is about making a living. That's why you should never underestimate the value of ...
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Prices have gone up about 1.55 percent per year over the last decade, making inflation driven rate i...
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Managing customer relations isn’t a new idea. Forging strong ties with clients has been important ...
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Marketing your repair shop on Instagram is a great way to glamorize your shop & create a community o...
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As far as business principles go, focus is at the top of the list. It’s what makes the difference ...
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Why market your shop with Facebook? Have you heard the old phrase “money doesn’t grow on t...
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If you’ve ever been on a road trip, you’ll know that breakdowns are just the worst. Especially i...
Read MoreManaging a fleet is a big job. You have to know all the details about your trucks. That’s ever...
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Managing inventory is an important task when running a heavy-duty repair shop. You need to have enou...
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A new NHTSA stopping distance chart was published in the last decade. A precise physics equation inv...
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If running a successful business was easy, going-out-of-business sales and boarded up storefronts wo...
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Commercial work truck upfitting is similar to heavy-duty repair. Rather than repairing commercial tr...
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Business profitability relies on efficiently using resources and, in the world of heavy-duty repair,...
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Transportation and logistics is a $1.4 trillion industry. Railways still account for some freight, b...
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Remember the driverless trucks speeding along the highways in the X-Men movie Logan? It might have s...
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Having lived in both the 19th and 20th centuries, Nikola Tesla is a part of history. A gifted invent...
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When you hear the name Rudolf Diesel it’s easy to guess where he fits into history. His creati...
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Using shop repair software is no longer optional. Commercial repair shops are busy places. Informati...
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A lot rides on well-maintained wheel ends that are assembled correctly—figuratively and literally....
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It would be great if you could buy a semi, put it to work, and not have to worry about it again. How...
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While the spotlight is on electric and fuel cell trucks these days, another green semi strategy is q...
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Opening a semi repair shop requires having the right heavy-duty tools. That includes more than just&...
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The maintenance maturity scale is a approach to fleet maintenance practices that also serves as a ro...
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Well-designed parts stand the test of time. Take the thrust bearing, for example. Developed in the e...
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Federal weight limits on semis have been in place since the mid-1950s. The purpose of the guidelines...
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Fixed-Base Operator service private planes or small airlines. While a FBOs carries out maintenance, ...
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Wheel-off conditions are a major issue and a safety concern. Wheel repair involves the cost of parts...
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Learn more about FMVSS 121 RSD requirements, which have caused brake manufacturers to update their p...
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Yet another truck has entered the race to be the first electric semi to market. Alongside Tesla, Dai...
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It’s a simple fact: passenger cars share the road with heavy-duty trucks and big rigs. Unfortunate...
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When running a business, everything from office supplies to utilities to employee wages eats away at...
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Complying with the FMCSA’s rules on commercial truck maintenance is easier with a software that wi...
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In trucking - time & miles are money. Conducting a pre-trip inspection before you hit the road is th...
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Anyone in a hurry hates driving behind a school bus. They make frequent stops picking up kids and le...
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Heavy duty truck shows offer invaluable opportunities for people in the trucking business. They’re...
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Staying on top of maintenance is job one for heavy-duty shops and fleets. Going high-tech makes that...
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Technology is a wonderful thing. It streamlines the way shops do business, touching every aspect fro...
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It takes experienced skill to control a fully loaded class 8 truck under any condition. Tweak j...
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Being a heavy-duty repair tech is a dirty job, but that doesn’t mean it has to be an unhealthy one...
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What would modern society be today without the dump truck? With a design dating back to the time of ...
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Out of all the heavy duty truck builders out there, Freightliner isn’t the oldest one around. Howe...
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Transparency gives your shop's customers a reason to trust you, and trust is what brings customers b...
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Managing a fleet is costly. The price of maintenance alone can take a significant chunk out of your ...
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Freight companies ship close to 70% of goods consumers use every day. Although it’s pretty much th...
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Economic concepts are complex theories to grasp. If you’re running a semi repair shop, however, it...
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Trucks that fall into the heavier classifications serve society in a variety of ways, from deliverin...
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Most jobs require troubleshooting at some point. Heavy duty repair shop technicians are no exceptio...
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You can have the best heavy duty repair shop this side of the Mississippi, but that won’t matter i...
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Ask adults who their dream dinner guest is, and the answer is typically a celebrity or other well-kn...
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Fleet repair software has revolutionized the transportation and heavy duty repair industries. It str...
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Current fleet repair software is easy to access with most systems and apps. That is unless your shop...
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In the past, it was normal for businesses to have their own servers. Purchasing data storage equipme...
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Much of a shop’s success sits squarely on the service manager’s shoulders. With duties that incl...
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Looking for ways to take your shop to the next level? Consider taking your show on the road. Going m...
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Few things are as frustrating as dead batteries. It’s annoying to park a perfectly running tru...
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Offering a variety of services to your customers is one way to make your heavy duty repair shop more...
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For the most part, diesel repair shops are lucrative ventures. Business brokers recommend them as go...
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Technology is a change agent that pulls us into a future we only used to dream about. It’s sca...
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The concept is simple. Businesses can’t stay in business unless they cover their costs. For heavy ...
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Purchase orders protect heavy-duty shops. They make orders traceable, track expected pricing & help ...
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The words and phrases used in today’s high-tech world are confusing. Apps, plug-ins, downloads, up...
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Heavy duty repair shops are busy places, and good diesel techs have their hands full all day long. W...
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There are many reasons for building a new heavy duty repair shop. If you’re opening a new business...
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Getting trained to work in a diesel repair shop is like a dream come true if you like working on tru...
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The point of building a business is to create something that will last longer than you do. Yes, you ...
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Tires are one of the top three costs for a trucking fleet. That means you’ll want to get the m...
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Many business owners focus on the tools and work area when setting up a heavy-duty repair shop. Howe...
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The perfect present is one that is useful. Diesel techs are hard to buy for, however. It is difficul...
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Most people have heard the saying, “The customer is always right.” But that’s an outd...
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It’s no exaggeration to say that electronic logging devices (ELDs) are a literal must-have for you...
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What is blockchain, and how does it help commercial truck repair? Learn how it can help DOT inspecti...
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You and your customers are busy, which means it’s absolutely crucial that you find ways to start a...
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All shops carry heavy duty inventory—some worth upwards of $1 million dollars. And that makes se...
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There always will be a time and place for handshake deals. You know, the business arrangements you s...
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We use the street sweeper truck to quickly and efficiently remove dirt and debris from our streets. ...
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We’ve all dealt with it. You find a vendor’s invoice floating around the office, and yo...
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Sometimes we make the simplest things in life complicated for no good reason. Take the Academy Awar...
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Imagine you had a pallet of cash sitting in your shop. Would that keep you up at night? Would you wo...
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Diesel truck shop financials don't have to be complicated. Follow this simple guide to make your Qui...
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Many shops do not charge for heavy truck diagnostics. This is a mistake. Charging to diagnose a heav...
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According to the Wall Street Journal, online orders of bulky items are rising faster than overall o...
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"Parts guys are a dime a dozen," the GM snorted. The parts manager stood up, pulled a dime from his ...
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Diesel technician efficiency is a major concern for heavy duty shop owners. Most shops in the countr...
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Time is money, and the longer it takes you to put an estimate together, the less time you have to do...
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Never get behind on invoicing again. Ditch the stacks of paper in your heavy-duty repair shop and le...
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With Fullbay's heavy-duty shop software, you can see which jobs and techs are making you money, from...
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“Choose Fullbay.” Thanks for reading, everyone! …Okay, we should probably go into more detail ...
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Diesel repair shop software has to be different than what light duty shops use. This is because a di...
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If you’re trying to get a bolt loose, what tool would you rather have: a screwdriver or a wrench?...
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Customer’s truck is down. They make money with this thing. They want it back up as soon as pos...
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Finding good heavy duty repair software can be quite the challenge. The tough reality is that t...
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Parts pictures in Fullbay can save several minutes on the phone with the part store. It can also pre...
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They say a picture is worth a thousand words. With a photo you can communicate immediately what coul...
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Shop owners are usually tied to their shop. Physically. Not with a physical rope or chain. But they ...
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Plan your work and work your plan. Weekly and daily planning are key to running a successful diesel ...
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Some shops pay flat rate, some pay hourly. If you are in the hourly boat, how can you tell whether a...
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At what point has an estimate crossed the line into “too much information”? At what point does t...
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We lay out why using the Complaint, Cause, and Correction framework is so critical to effective rep...
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Web-based repair software--also known as cloud-based repair software--represents a huge competitive ...
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Heavy duty truck repair on an iPad isn't something off in the future--it's here now. Truly satisfy y...
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Make sure you are taking the necessary steps to protect your heavy-duty repair shop with new custome...
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When you're tempted to throw more bodies into your overhead in a diesel repair shop, take a step bac...
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High-quality communication using the Complaint, Cause, Correction format will result in happy custom...
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The cause is what originally made the complaint happen. The cause is complex because it can have man...
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A complaint is a statement that a situation is unsatisfactory or unacceptable and comes usually from...
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