AI BUILT FOR
THE WAY
HEAVY-DUTY
SHOPS WORK.
Fullbay is bringing AI into the everyday repair workflow, from answering calls and documenting repairs to identifying vehicle issues. It helps your team spend less time on repetitive work, make better-informed decisions, and keep more trucks moving.
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NOT JUST AI — FULLBAY IS HEAVY-DUTY INTELLIGENCE.
Generic AI can generate an answer. Fullbay’s AI is built around the work commercial repair shops actually do, and informed by more than a decade of heavy-duty experience and data from thousands of shops.
Built for heavy-duty repair. AI supports real shop workflows instead of forcing your team into a generic tool.
Backed by real repair data. Fullbay and Pitstop connect vehicle information, repair history, and shop activity to deliver more useful insights.
Part of the workflow. AI helps the work move quickly, from original complaint to repair to invoicing.
Designed to help your people. Fullbay AI handles repetitive admin work and surfaces information so your team can apply its experience where it matters most— to the actual wrenching.
AI ACROSS THE SHOP.
FRONT OFFICE
Answer more calls andcatch more opportunities.
IN THE BAY
Document work faster andcommunicate more clearly.
SHOP INTELLIGENCE
Find developing issues andget answers from your data.
NEVER LET A GOOD JOB
GO TO VOICEMAIL:
FULLBAY'S AI RECEPTIONIST
When your team is busy or the shop is closed, Fullbay’s AI receptionist can answer incoming calls and help potential customers take the next step.
Give every caller quick, clear answers about your shop and services.
Keep missed calls from becoming someone else’s job.
LET FULLBAY HANDLE THE INPUT:
VOICE-TO-TEXT
Techs can document inspections and repairs as they work instead of stopping to type everything out.
Document details in real time before they’re forgotten.
Verbalize information like mileage, engine hours, and priority — the fields fill themselves. (only available with Fullbay Next)
Finish recording information faster to keep service orders moving.
Spend more time on the unit and less time poking at a screen.
AI IMAGE SCAN.
Upload a picture of a problem to Fullbay. The AI will analyze the image, suggesting what might be wrong with the vehicle and what parts and labor you’ll need for repairs.
Identify likely repair issues from only a photo.
Automatically fill in work order details — no need for a tech to type anything in.
Only available with Fullbay Next.
TURN ROUGH NOTES INTO CUSTOMER-READY DOCUMENTATION:
AI TECH NOTES CLEANUP.
Techs can write in shorthand, abbreviations, or even plain shop talk. Fullbay’s AI organizes those notes into clear, professional documentation without extra editing work — one shop reported saving about 45 minutes per service order after adopting Fullbay’s AI features.
Give customers repair summaries they can understand.
Save service advisors from editing every technician writeup.
Create cleaner records with fewer misunderstandings and disputes.
KEEP THE WHOLE SHOP SPEAKING THE SAME LANGUAGE.
Translate technician notes and repair information into English quickly, so language differences don’t slow the job down.
Help the front office understand what happens in the bay
Communicate repair details to customers in their preferred language
Keep documentation more consistent across multilingual teams.
SPOT PROBLEMS BEFORE THEY BECOME BREAKDOWNS:
PREDICTIVE MAINTENANCE.
Pitstop brings AI-powered predictive maintenance to Fullbay. It uses vehicle and maintenance data to identify developing issues, filter fault information, and help shops act before a unit fails. With the Fullbay/Pitstop integration, shops can:
Prioritize the issues that actually need attention.
Assess vehicle condition before the unit reaches the bay.
Prepare the repair, parts, and technician in advance.
Help customers replace emergency repairs with more planned maintenance.
INTEGRATE WITH PITSTOP FOR AI-POWERED FLEET REPORTING.
Skip the hours spent digging through reports. Ask the AI a question and let it answer you by pulling from your shop’s own costs, trends, and maintenance history.
Check repair costs by time period of vehicle without manually pulling reports.
Find recurring issues and patterns buried in historical data.
Give fleet managers clearer answers without adding administrative work.
Turn past repair information into better maintenance planning.
ai that makes the work easier
Heavy-duty repair still depends on the judgment and skill of the people doing the work. Fullbay AI gives those people better support: fewer repetitive tasks, clearer information, earlier warnings, and more time to keep the shop moving.AI isn’t here to replace your team. It’s here to help them get more done.