ONBOARDING, SUPPORT, AND TRAINING.

Not sure where to start? We’ve got you. Learning how to use Fullbay is as easy as scrolling down!

CHOOSE YOUR OWN ADVENTURE WITH IN-APP TRAINING

Role-specific

Follow a learning path built for particular job, whether you’re a technician, service advisor, parts manager, or shop mascot. 

Practice, practice, practice

Employees can practice adding a customer, building an estimate, invoicing, and other tasks.

Track staff progress

Managers can track staff progress to make sure everyone is on the same page.
Feature-Selector_Image_Tablet_In-App-Training_A Feature-Selector_Image_Tablet_In-App-Training_B Feature-Selector_Image_Tablet_In-App-Training_C

CHOOSE YOUR OWN ADVENTURE WITH IN-APP TRAINING

Feature-Selector_Image_Tablet_In-App-Training_A Feature-Selector_Image_Tablet_In-App-Training_B Feature-Selector_Image_Tablet_In-App-Training_C

Role-specific

Follow a learning path built for particular job, whether you’re a technician, service advisor, parts manager, or shop mascot. 

Practice, practice, practice

Employees can practice adding a customer, building an estimate, invoicing, and other tasks.

Track staff progress

Managers can track staff progress to make sure everyone is on the same page.
Ask Spike Popup

Ask Spike:
Fullbay’s Support
AI Assistant

Get quick help and guidance right inside the platform! This AI support agent answers questions, helps you navigate features, and supports your day-to-day work, so you can complete repairs done with confidence.

LET US TEACH YOU THE FULLBAY WAY.

Learning new software doesn’t have to be difficult. We offer multiple implementation plans that give you flexible options and personalized support, so you can get up and running in the way that works best for you. You’ll work with knowledgeable experts who tailor the experience to your goals and workflows, helping you build confidence every step of the way.
Checkmark Multiple implementation options designed around your needs
Checkmark Personalized guidance for setup and everyday use
Checkmark Support that helps you feel confident and ready to use the software effectively
Support_Rep

FULLBAY LEARN.

Want to know all the ins and outs of the app? Fullbay Learn breaks down everything you need to know about the workflow in to convenient, easily digestible chunks.
Checkmark Module-based learning lets you complete one section before moving on.
Checkmark Ideal for self-training or training a new employee.
Checkmark Gamify the process by awarding badges to staff as they complete various levels.
Fullbay-Learn

Let Our Customers Speak For Us.

Five stars! Based on 200+ Reviews on
Fullbay customer service is excellent! They answer your questions very quick and if they need more time to investigate a question then they tell you and not leave you hanging. We use this program for 3 different companies, so they will set you up according to what your needs are.
Kristine Weber
This is the perfect software for a small company. This type of software is and can be tailored to whatever you're needing. Most companies that have this type of software have horrible Technical Support and it takes forever to get anything resolved. The Technical Support for FullBay is absolutely outstanding!
Seth Medlin
Fullbay makes it very easy to run our diesel shop. Managing parts purchases, customer service orders and inventory is simple with Fullbay. And their customer support is very helpful when needed. Highly recommend!
Chris Brunner
I have been using Fullbay at my shop for over a year now and I really like it. Pretty big learning curve but it you take advantage of the onboarding and use their training videos it's not bad. Very comprehensive! Would highly recommend!
Dion Swenson
The team at Fullbay were amazing at assisting us working literally around the clock recovering our history, inventory and data out or the old system before our license with them expired and all was permanently lost.
James (JD) D.
I really appreciate the Help/Training functionality. When you are learning so much, so fast, it is really useful to be able to go back and search for the "How Too" on a topic you missed, or weren't using initially.
Raya C.

SUPPORT.

Need a little more help, or have a pressing question about the meaning of life? Our customer service line is open from 6 AM to 6 PM MST. Our reps are standing by to assist you (er…with Fullbay stuff). 
Checkmark Access to hundreds of training articles 24/7. They’re absolutely free, and we’re always adding more. 
Checkmark ¡Hablamos español! We’ve translated our help articles into Spanish, too.
Checkmark Visit help.fullbay.com anytime for instant answers. Browse FAQs, explore Fullbay Learn modules, or Ask Spike, our AI assistant.
Support_Fullbay

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