— FEATURE

CUSTOMER COMMUNICATION.

Communication is key, and Fullbay makes it easy to keep your clients in the loop.

KEEP YOUR CUSTOMERS INFORMED.

Your customers want to know what’s going on, but no one wants to be glued to their phone at all hours of the day or night. With Fullbay, your customers can see what’s going on right from their phone or tablet.
Checkmark Send customers estimate and authorization alerts via text and email
Checkmark Let your customers track repair progress, see images and notes provided by technicians, and more
Checkmark Instantly notify customers when you authorize repairs on their behalf
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MAXIMIZE UPTIME TO MAINTAIN CUSTOMER CONFIDENCE.

Your shop does great work, but it takes more than a high-quality repair to attract and keep your customers. From keeping trucks DOT or BIT-compliant to providing detailed updates on a pending repair, Fullbay gives you the tools you need to keep your customers’ vehicles on the road.
Checkmark Set up DOT, BIT, and other federal or state inspection reminders
Checkmark Schedule out preventive maintenance to maximize vehicle uptime
Checkmark Customize phone and text notifications to speed up response time on emergency repairs
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KEEP CUSTOMERS UP TO DATE WITH THEIR OWN PORTAL.

Fullbay’s Customer Portal revolutionizes the way your customers manage their fleets and communicate with you.
Checkmark Allow your customers to view repair statuses at a glance without calling the shop.
Checkmark Permit customers to schedule important dates for PMs and inspections.
Checkmark Let your customers pay invoices online with integrated payments.
Checkmark Encourage your customers to manage and add contacts for automatic communication via text and email.
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Power Button

WHAT YOU GET WHEN YOU’RE POWERED BY FULLBAY.

Support Icon

TOP-TIER SUPPORT

Get free, comprehensive help from dedicated reps who know Fullbay better than anyone.
Fullbay Learn

FULLBAY LEARN

Everyone in the shop can learn how to use Fullbay with our detailed tutorials and education modules.
Integrations

INTEGRATIONS

Optimize your shop with labor time guides, service guides, wiring diagrams, and other industry-leading integrations.

WANT FULLBAY TO POWER YOUR SHOP?

GET A QUOTE