Every one of our techs embraced Fullbay. They told us we were great for getting them tools that made their job easier. We got kudos for making the decision to use Fullbay. Fullbay really was a good change for us.
Ease of use. Tracking tech billed hours. Emailing est. is super easy. Staying in contact with customers is also very easy. Our customers love that they have a port they can use to look up history and repairs.
Fullbay helps us keep track of all the parts. I can look back and see where and when we sold certain parts and what time of the year it coincides with. Being able to run the parts reports, I can keep stock on all those items.
With Fullbay, I don't print off a bunch of papers anymore ... It's digital so I don't have to worry about paperwork. It's making finding invoices so much easier. If a customer needs an invoice, I don't have to dig ... I just type in the invoice, and there you go!