— CUSTOMER SUPPORT

ONBOARDING, SUPPORT, and TRAINING.

There are all kinds of ways to learn how to use Fullbay! Our support services are completely free and come in the following flavors.

STEP-BY-STEP ONBOARDING.

Learning a completely new software doesn’t have to be difficult. Our guided onboarding will show you exactly how to put Fullbay to work for you.
Checkmark Trained experts will walk you through how to set up and use Fullbay
Checkmark No limit to the training: your rep is always available to give you a hand
Checkmark Sessions are tailored so you learn at your own pace
Onboarding Illustration_Step-by-Step

FULLBAY LEARN.

Fullbay Learn breaks down everything you need to know about the Fullbay workflow into convenient, easily digestible chunks.
Checkmark Ideal for self-training or training a new employee
Checkmark Module-based–complete one section before moving on
Checkmark Your staff can compete for badges, fostering healthy competition
Onboarding Illustration_Fullbay-Learn

SELF-GUIDED SETUP.

Get started right away! Choose our self-service option and Fullbay will walk you through everything you need.
Checkmark The setup will tailor itself to your needs
Checkmark Choose your integrations immediately
Checkmark Select parts and labor markup
Onboarding Illustration_Self-guided-setup

IN-APP TRAINING.

Learn how to use Fullbay while you’re in the app! Our guided training shows you exactly what you need to learn based on your role in the shop.
Checkmark Follow a learning path designed for your particular job
Checkmark You’ll still talk to a rep to further refine the way Fullbay works for you
Checkmark Practice adding a customer, invoicing, and other tasks
Checkmark Managers can track staff progress
Onboarding Illustration_In-App-Training

SUPPORT.

We have a dedicated customer service line that is open from 6 AM to 6 PM MST, and our reps are standing by to assist you!
Checkmark Support is free forever!
Checkmark Access to hundreds of training articles (and we’re always adding more!)
Checkmark ¡Hablo español! We’re translating our help articles into Spanish, too
Onboarding Illustration_Support
Quotation Mark
Every one of our techs embraced Fullbay. They told us we were great for getting them tools that made their job easier. We got kudos for making the decision to use Fullbay. Fullbay really was a good change for us.
DAVE | SHOP OWNER
Quotation Mark
Ease of use. Tracking tech billed hours. Emailing est. is super easy. Staying in contact with customers is also very easy. Our customers love that they have a port they can use to look up history and repairs.
COREY | SERVICE MANAGER
Quotation Mark
Fullbay helps us keep track of all the parts. I can look back and see where and when we sold certain parts and what time of the year it coincides with. Being able to run the parts reports, I can keep stock on all those items.
PAUL | PARTS MANAGER
Quotation Mark
With Fullbay, I don't print off a bunch of papers anymore ... It's digital so I don't have to worry about paperwork. It's making finding invoices so much easier. If a customer needs an invoice, I don't have to dig ... I just type in the invoice, and there you go!
JACQUIE | OFFICE MANAGER

WANT FULLBAY TO POWER YOUR SHOP?

GET A QUOTE