ONBOARDING, SUPPORT, AND TRAINING

There’s all kinds of ways to learn how to use Fullbay! Our support services are completely free and come in the following flavors.

Service Order Workflow

STEP-BY-STEP ONBOARDING

Learning a completely new software doesn’t have to be difficult. Our guided onboarding will show you exactly how to put Fullbay to work for you.

  • Trained experts will walk you through how to set up and use Fullbay
  • No limit to the training: your rep is always available to give you a hand
  • Sessions are tailored so you learn at your own pace
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FULLBAY LEARN

Fullbay Learn breaks down everything you need to know about the Fullbay workflow into convenient, easily digestible chunks

  • Ideal for self-training or training a new tech
  • Module-based – complete one section before moving on
  • Your staff can compete for badges, fostering healthy competition
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Inventory Managment
Estimates and Invoices

SELF-GUIDED SETUP

Get started right away! Choose our self-service option and the app will walk you through everything you need.

  • The setup will tailor itself to your needs
  • Choose your integrations immediately
  • Select parts and labor markup
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IN-APP TRAINING

Learn how to use Fullbay while you’re in the app! Our guided training shows you exactly what you need to learn based on your role in the shop.

  • Follow a learning path designed for your particular job
  • You’ll still talk to a rep to further refine the way Fullbay works for you
  • Practice adding a customer, invoicing, and other tasks
  • Managers can track staff progress
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Customer Communication
Integrated Accounting

SUPPORT

We have a dedicated customer service line that is open from 6 AM to 6 PM MST, and our reps are standing by to assist you!

  • Support is free – forever!
  • ¡Hablo español! We’re translating our modules into Spanish, too
  • Access to hundreds of training articles (and we’re always adding more!)
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C Is For Customer Service

“Anytime we send an email off to Sarah, we get a pretty great response. She’s amazing!”

Terry Hosking

Spurtys Mechanical

“Your tech support is top-notch! They are right there on the spot to answer any questions I have. I have made a few suggestions and some of them have actually been implemented. I can’t say enough great stuff about how you guys are evolving as a company. Every improvement that I’ve seen has benefited me for the most part in some way.”

Jennifer Callaway

Inland Empire Fleet Maintenance

See what Fullbay can do for your shop

Get your free demonstration today

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