Send Important Updates Automatically.

Fullbay’s Text Alerts allows you to send automated text notifications to customers and employees. Whether you want to notify a customer when a unit has an upcoming or overdue preventive maintenance or need to alert a tech of a new job, text alerts keeps everyone in the loop. CHAT WITH US

KEEP YOUR CUSTOMERS INFORMED.

Enroll your customer contacts in the specific notifications that meet their needs. There’s no need for customers to call your shop asking for updates—if they choose to, they’ll receive notifications as a repair progresses.

You determine what notifications customers will receive

Spare your shop (and your customer!) hours spent on the phone.

WHAT KIND OF TEXT ALERTS DO CUSTOMERS RECEIVE?

Your customers can opt into updates like:

A lead technician has been assigned to your Service Order.

Parts have arrived for your Service Order.

An estimate needs your authorization.

Overdue and upcoming preventive maintenance (PM) notifications— automatically sends alerts to customers when a unit has an upcoming or overdue preventive maintenance.

Empower your team.

Internal text message notifications allow your shop crew to react faster to just about everything. Shops that use Fullbay’s internal text notifications can:

Remove the communication gaps that slow down productivity.

Set "do not disturb" hours as needed.

WHAT KIND OF TEXT ALERTS DO YOUR EMPLOYEES RECEIVE?

Your techs, parts managers, and others don’t have to sit by the computer waiting for updates. They can receive updates straight to their phone, including:

You’ve been assigned to a job.

Time to price parts.

And more!

KEEP YOUR CUSTOMERS AND TECHS INFORMED!

See what Text Alerts
can do for your shop. CHAT WITH US

Send Important Updates Automatically.