ADIRONDACK TRUCK REPAIR LLCYou Won't Regret This Purchase
Shop TypeTRUCK REPAIR
LocationNew York
From the get go, it's made the office staff & tech staff lives easier. There were many times we would reach out, say can you do this for us? It would make a world of difference. And it was done. Things take a little more time now, but that's to be expected with all the growth Fullbay has had in the last few years. Our customers love the customer portal. They joke, we are like a doctor's office.
The reports help tremendously with inventory, our financial planning & payroll.
We highly recommend Fullbay to anyone who may be on the fence. You won't regret the purchase.
Absolute RepairAn Indispensable Tool For Our Business
Shop TypeTruck Repair
LocationIowa
I recently implemented Fullbay software into my truck repair shop, and I couldn't be happier with the results. From the moment I started using th eplatform, it has significantly streamlined our operations and improved our overall efficiency.
We went from 3 office folks typing out 80-100 invoices a day to one person reviewing and forwarding 150 invoices a day. The customers like the accuracy and immediate billing we can provide. Any outstanding bills can be easily reviewed and followed up on.
I have used Fullbay for the last 2 years and I have recommended it to over 10 shop owners. The features are set up to make our shop function at its highest productivity.
You can run very specific reports and view metrics on parts margins, technician efficiency, and all sorts of revenue analytics. Fullbay support is great to work with... I reach out to support weekly with questions and they are very knowledgeable of the random things I'm looking for.
Fullbay is one of the best decisions I've made. The ease of use cut my office time drastically. I've worked with many systems out there that cost way more than Fullbay. I will take Fullbay over them any day. Great product and excellent customer support.
NEUDORF ENTERPRISES LLCDefinitely Worth The Investment
Shop TypeTRUCK REPAIR
LocationNEW MEXICO
Great software for any automative repair/service type business. Tracks employee productivity, repair status, individual ticket profit/loss, maintenance schedules, etc. By far the best program I've used, and I've been in the industry for over 30 years!!
Every part has a home, every repair has a place! It is easy to track what is going on with every piece of equipment, and billing does not get left behind. And customers like the ability to access their own customer portal. It's a win-win for everyone!
I love how easy it is to learn. I also love how if you are hung up on something they have all the training videos at your fingertips to refer back to. My fullbay rep is also very responsive to any of my questions that I cant figure out on my own.
I love the ease of use, and how customizable it is for my business. I like that I can do everything from my laptop/IPad/Phone, etc. Any question I have, or anytime I need help, its just a phone call or email away. The Fullbay crew is very knowledgeable and helpful.