Fullbay Hosts First Shop Owner Roundtable of 2025, Tackling Shop Staff Retention

Phoenix – June 22, 2025 – Fullbay, the turn-key platform that improves the operational efficiency of heavy-duty repair shops, will kick off its new season of shop owner roundtables on Tuesday, January 28 at 11am PT/2pm ET. Fullbay’s shop owner roundtable series includes informative episodes that feature industry experts sharing and discussing their best practices for running effective commercial repair shops.

In the season three premiere, the Fullbay team will welcome the Bascom Truck & Auto crew to discuss how they have successfully retained their shop staff for decades. Fullbay CEO Patrick McKittrick and Ascend Consulting CEO Peter Cooper will be joined by Dick Bascom, Owner & President, Mike Bascom, General Manager, and Mandy McWilliams, VP of Finance from Bascom Truck & Auto to discuss all things retention and keeping employees satisfied. The panel will cover topics including staff retention insights, night shift success, multi-generational growth and team-building strategies.

“We are excited to kick off the third season of our shop owner roundtable series and continue picking the brains of our industry’s best and brightest,” said McKittrick. “This month, we’ll welcome Bascom Truck & Auto and learn about their tactics to keep employees happy and their business thriving for over 50 years. In a time where it’s nearly impossible to retain employees, Bascom is shedding light on their top tips to finding success and maintaining it.

Registered attendees will be able to submit questions to be answered live during the event. To register or to submit a question for the webinar, click here. To watch previous roundtable webinar episodes, click here. For more information on Fullbay, visit its website.

About Fullbay

Based in Phoenix, Arizona, Fullbay revolutionizes the operations of heavy-duty repair shops and internal fleet maintenance departments to create more efficient, focused and faster organizations. The company provides a turn-key platform that connects every function of the business in real time from any location to improve workflow and create transparency in operations. Founded in 2014, Fullbay focuses on delivering operational excellence, preventive maintenance solutions, and inventory management optimization to its wide variety of customers. The company also operates Fullbay Cares, which is dedicated to giving back to the essential workers of heavy-duty repair. More information can be found at www.fullbay.com.