Telematics—the use of telecommunications equipment to transmit vehicle data—is an important part of the modern trucking industry. However, not everyone knows the best ways to use telematics for their heavy-duty fleets. If you’re wondering “what are the best ways to use telematics?,” you’re in the right place. Here’s Fullbay’s guide to the best ways to use telematics in 2023.
…Nope. We can’t keep that up. Can you imagine if our blogs actually sounded like that? We’d have to change our name to Emptybay.
Anyway! The first paragraph might have been a bit stilted, but it had a valid point. Telematics really is a big deal in the world of fleet management today. And since this is still a cutting-edge topic, you might need some advice on using telematics for trucks.
So let’s dive in. Here’s a closer look at what this technology can do for your fleet.
Real-Time Vehicle Tracking and Route Optimization
Believe it or not, when you have constant updates on a vehicle’s Point A, it’s a lot easier to determine how it should get to Point B. That means one of the clearest use cases for telematics is improving your fleet’s routing and dispatch capabilities.
That isn’t the only perk telematics delivers in this category, either. Thanks to the real-time location tracking and geofencing features associated with this technology, it can prevent theft (and assist with recovery if one of your trucks gets stolen).
Less dramatically (but just as significantly), telematics can help you cut down on idle time—and fuel consumption.
Driver Support and Behavior Analysis
Telematics doesn’t just help you see where your fleet drives—it can give you insight into how your fleet drives. That means this technology can alert you if your truckers display unsafe driving habits.
“But wait, Fullbay,” we assume you’re saying. “My drivers would never ignore safety protocols on the job!” The thing is, even trustworthy drivers might have unsafe driving habits they aren’t aware of. The support provided by telematics can help them recognize where there’s room to improve.
Of course, driving habits don’t have to be unsafe to be suboptimal. With the help of telematics, your drivers can more easily adopt eco-friendly, fuel-efficient driving practices.
Monitoring Vehicle Performance and Maintenance
If your shop is worth its salt, you’re already keeping up on preventive maintenance and reaping its benefits. But what if you could go one step further in your fight against unexpected truck trouble? Believe it or not…
*dramatically pushes up glasses*
To supercharge your shop’s maintenance strategy, you’ll need to get into what’s called “predictive maintenance.” This is all about using data from your fleet to figure out what maintenance services your vehicles will need before they need them. It’s like having psychic powers, if said psychic powers only applied to heavy-duty equipment maintenance. (But really, what else do you need?)
The point is, the data that makes predictive maintenance possible has to come from somewhere. Information on your fleet’s upkeep history is a big part of that.
You’ll also want more recent data from your vehicles—and that’s where telematics comes in. A telematics-powered predictive maintenance strategy will reduce downtime, increase efficiency, and slash fuel and maintenance costs.
Streamlined Fleet Management and Administration
Wait. You aren’t already using telematics to help centralize data storage for your fleet, allowing for near-instant access to your records? We’d get that taken care of right away—y’know, before rumors start spreading.
Seriously, it’s a big deal. No more folders within folders filled with documents and spreadsheets. Instead, you can access fleet data, repair history, driver statistics, and more all in the same place. It makes your job faster and easier so you can focus on the things that matter.
That’s not even mentioning the other ways telematics can streamline your fleet. For example, this technology can automate critical administrative tasks and reporting, all while helping you make informed decisions based on hard data.
Increased Customer Satisfaction
…Sorry, this section should have arrived by now. Don’t worry—we’ll just put you on hold for about five minutes. Okay, ten minutes. No more than an hour, though! We hope.
Wait, here it is:
Customers get annoyed if they don’t know when a delivery will reach its destination. When a shipment is delayed and the best ETA you can give your customer is a shrug, it’s a recipe for bad Yelp reviews.
But an informed customer is a satisfied customer, and telematics for trucks can help you keep customers in the loop in a big way. Telematics can improve communication between you, your customers, and your drivers for an overall better experience for everyone. With the up-to-the-minute location data this technology delivers, you can provide incredibly precise arrival predictions (and updates, just in case anything changes).
Get the Most From Telematics for Trucks With Fullbay
It’s no exaggeration to say that telematics for trucks is the most critical innovation in the trucking industry since the invention of the wheel itself.
Okay, perhaps that’s a slight exaggeration. Still, there’s no denying that the added efficiency, performance benefits, and cost savings this technology delivers can have a huge impact on your fleet.
The data provided by telematics works best when paired with quality fleet management and maintenance software. Hey…don’t we sell something like that? You’re in luck—we do!
Fullbay’s fleet maintenance management software boasts full integration with industry-leading telematics service providers like US Fleet Tracking, GPS Trackit, and Samsara. You can even keep track of upcoming PMs, estimate the total cost of ownership, analyze technician statistics, and so much more. Crazy, right?
And hold on—there’s even a free demo? Wow, you should really look into that.
That’s all we’ve got—Fullbay out!