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We’re always on the lookout for new ways to help our customers. Our help desk keeps track of what sort of challenges shops tend to face when first giving Fullbay a spin, and a few months ago we took a look at some of the most common walkthroughs and answers our reps provide.

Hmm, we thought, if only there was a way to show them how to do this!

Then we realized we could.

Today, we’re thrilled to announce our newest – and, we think, one of our coolest – features: Fullbay Learn.

Fullbay Learn is exactly what it sounds like: your one-stop shop for learning the ins and outs of Fullbay at your own pace.

What can Fullbay Learn do for me?

Before today, there were two ways to learn how to use Fullbay: work through it on your own, or have one of our reps walk you through it.

Fullbay Learn puts tutorials and walkthroughs at your fingertips. Take them whenever you feel like it, wherever you feel like it. Not sure where to begin? Fullbay Learn gives you a place to start. Did you learn how to use Fullbay but want to train a new tech? Fullbay Learn will help your newbie figure out the system quickly while sparing you the actual teaching.

How do I access Fullbay Learn?

It’s easy! Just fire up Fullbay and click on “Help & Training” on the bottom of the left-hand menu. The help page will have Fullbay Learn on top of it.

 

How does the training work?

Fullbay Learn breaks down everything you need to know about the Fullbay workflow into convenient, easily digestible chunks. Each course covers a topic and is broken up into several modules that include graphics, text-based information, and even interactive portions.

Think of it as an episode of your favorite TV show. Sure, you can binge it, but you have to complete one “episode” (or segment) to move on to the next.

What do the courses include?

Your courses will be auto-assigned to you based on your role, and you must complete each one before moving on to the next. We’re working on the next modules, but here is what you can look forward to so far:

  • Welcome to Fullbay Learn
  • Fullbay Building Blocks
  • User Management
  • Introduction to Service Orders
  • Introduction to Parts
  • Service Order Parts
  • Purchase Orders

If you’re curious about courses that haven’t been assigned to you, you can always visit the course catalog to learn more about them!

Do I get anything when I complete a course?

You get our undying love and respect…and pretty cool badges! Here’s an example of one:

Cool! How do I sign up?

If you’re a Fullbay member, you’re already signed up! Just head to the Help & Training page of the Fullbay app and click the button at the top.

The Help & Training page, by the way, is loaded with great information that will let you put Fullbay to work for you. Our support is always free and unlimited – we’re absolutely at your service! – but the Help & Training Page is an excellent stopgap.

Is there anything else I need to know about Fullbay Learn?

Just that we’ll be adding even more content to it in the future, and we can’t wait for you to try them out!

If you’re ready to dive headfirst into training, log into Fullbay Learn and see how it can help you. Intrigued by Fullbay itself, but not a member yet? That’s all right: Contact us today and schedule your free demo!

Suz Baldwin

Suz Baldwin got her start in the automotive industry, writing and editing for several motorcycle and classic car magazines straight out of college. In the years that followed, she’s written all sorts of copy for brands big and small while consuming enough coffee to paralyze a dinosaur.