Fullbay Elevates Security, Reliability, Usability of Fullbay Payments System

Phoenix – April 7, 2025 – Fullbay, the turn-key platform that improves the operational efficiency of heavy-duty repair shops, is introducing significant updates and enhancements to its payments processor program: Fullbay Payments. The new, fully integrated processor addresses key challenges heavy-duty repair shops face related to security, dispute resolution and scalability to provide customers with a more seamless, reliable and efficient experience.

The payment processor enhancements were incorporated to address customers pain points while minimizing disruption to their existing payment processing workflows. The updates enable customers to manage all payments directly within the Fullbay platform and offer the ability to better handle increased transaction volumes through a more robust processor, promoting consistent and dependable performance. Additionally, the improvements boost reconciliation, giving users greater accuracy and control over their financial reporting, and features an intuitive, built-in resolution system that simplifies chargeback and dispute management.

“Shops can do the most amazing job repairing a vehicle, but a poor payment or dispute process can ultimately ruin a customer relationship and frustrate employees,” said Patrick McKittrick, CEO of Fullbay. “This new version of Fullbay Payments goes beyond the existing processor to create a fully integrated, easy to use platform, that simplifies the payment management process, reduces risk and ensures smoother transactions.”

With its updated processor, Fullbay will help shop owners streamline their processes to save time, improve cash flow and generate more revenue. Other unique features of the upgrade include express funding, credit card terminals, dedicated payments support and flat rate pricing. Fullbay Payments is included as part of the Fullbay Connect Starter Plan.

The enhancements to Fullbay Payments offer an elevated level of security, similar to those used by society’s largest and most well-known e-commerce brands. For more information about Fullbay, visit its website.

About Fullbay

Based in Phoenix, Arizona, Fullbay revolutionizes the operations of heavy-duty repair shops and internal fleet maintenance departments to create more efficient, focused and faster organizations. The company provides a turn-key platform that connects every function of the business in real time from any location to improve workflow and create transparency in operations. Founded in 2014, Fullbay focuses on delivering operational excellence, preventive maintenance solutions, and inventory management optimization to its wide variety of customers. The company also operates Fullbay Cares, which is dedicated to giving back to the essential workers of heavy-duty repair. More information can be found at www.fullbay.com.