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Article Essential Tools YOU Need for Your Heavy Duty Shop

Essential Tools YOU Need for Your Heavy Duty Shop

When you start a diesel repair shop one of the first things you’ll need to do is make sure you hav...

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Article What is a BIT Inspection and How Do You Pass One?

What is a BIT Inspection and How Do You Pass One?

Learn what a BIT Inspection is, the requirements, differences between a BIT and DOT inspection, and ...

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Article Webinar Recap: How to Survive the Technician Shortage

Webinar Recap: How to Survive the Technician Shortage

In this special roundtable discussion we dive deep into the causes of the tech shortage and how shop...

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Article In The Bay: Eleven Deaths a Day

In The Bay: Eleven Deaths a Day

There is 11 deaths a day involving large trucks. If you work in the field of fleet maintenance you a...

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Article Heavy Truck Inspection: Preventing Unscheduled Downtime

Heavy Truck Inspection: Preventing Unscheduled Downtime

A heavy truck inspection while checking a customer's unit is a win-win deal. It means more business ...

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Article Diesel Stories Recap: Robert Palm and Truckers Final Mile

Diesel Stories Recap: Robert Palm and Truckers Final Mile

Sometimes, a truck driver or their family needs a helping hand—and that’s where Truckers Final M...

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Article No Tech Is An Island: The Importance of Tech Evaluations

No Tech Is An Island: The Importance of Tech Evaluations

An updated evaluation process that focuses on more than what techs do wrong can go a long way in hel...

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Article Piped In: What’s a Tech Pipeline, and Should I Make One?

Piped In: What’s a Tech Pipeline, and Should I Make One?

Who here is excited to read more about the tech shortage?! *Crickets* Okay, we don’t blame you. We...

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Article What You Need to Know About Becoming a Diesel Mechanic

What You Need to Know About Becoming a Diesel Mechanic

Check out our essential guide on how you can become a diesel mechanic in the heavy-duty industry, ho...

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Webinar How to Survive the Technician Shortage

How to Survive the Technician Shortage

Good help is hard to find—and a good technician? Even harder. So how do heavy-duty repair shops su...

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Article Air Pressure Measurements: What’s the Difference Between PSI, PSIA, and PSIG?

Air Pressure Measurements: What’s the Difference Between PSI, PSIA, and PSIG?

What is PSI? Come on, Fullbay, you may be saying, everyone knows what PSI is. It’s true: most of o...

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Article Diesel Stories Recap: Adventures in Training Techs With Tim Hawes

Diesel Stories Recap: Adventures in Training Techs With Tim Hawes

In this recent episode of Diesel Stories, we sit down and learn about how Tim Hawes, Director of Tra...

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Article The True Cost of Downtime

The True Cost of Downtime

When your fleet customers can tell you how unscheduled downtime impacts their bottom line, they aren...

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Webinar Right the Ship: Checking Your 2021 Financial Plan

Right the Ship: Checking Your 2021 Financial Plan

While the financial seas for many shops in 2021 have been turbulent, we are here to help you find ca...

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Article Webinar Recap: Your 2021 Financial Plan & How to Come Back Strong

Webinar Recap: Your 2021 Financial Plan & How to Come Back Strong

For the webinar, we are covering what you need to know about shop finances & how a shop that isn’t...

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Article TechForce Foundation & The Tech Shortage

TechForce Foundation & The Tech Shortage

TechForce Foundation is changing the way diesel technicians are viewed—& what’s more, help them ...

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Article Going to Market: Fullbay’s New Feature Makes Buying Parts Easy

Going to Market: Fullbay’s New Feature Makes Buying Parts Easy

Do you ever wish it was easier to purchase parts? Introducing Fullbay Marketplace the newest and eas...

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Article Diesel Stories Recap: Ray Clark Gives Advice to Techs of the Future

Diesel Stories Recap: Ray Clark Gives Advice to Techs of the Future

In this episode, Jacob and Chris sat down with Ray Clark, Director of Training and Development at Tr...

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Article Diesel Stories Podcast Recap – Working on the Diesel Tech Shortage With Jay Goninen

Diesel Stories Podcast Recap – Working on the Diesel Tech Shortage With Jay Goninen

Who’s trying to fix the diesel tech shortage? Well, we all are—but Jay Goninen of Find A Wrench ...

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Article Return of the Funnel: How Technicians Can Contribute to Your Revenue Funnel

Return of the Funnel: How Technicians Can Contribute to Your Revenue Funnel

How do techs in your heavy-duty repair shop contribute to the revenue funnel? Find out how they help...

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Article 6 Ways Your Shop Ensures Uptime

6 Ways Your Shop Ensures Uptime

Are you contributing enough to your customers’ uptime? Check out our six tips that can help your s...

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Article Working smarter by focusing on the right metrics

Working smarter by focusing on the right metrics

Using KPIs to more effectively manage repair shop operations leads to measurable efficiency and prod...

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Article Diesel Stories Podcast Recap: Troy Willich on Looking Out for Your Customers

Diesel Stories Podcast Recap: Troy Willich on Looking Out for Your Customers

Jacob & Chris sat down with Troy Willich, CEO & Co-Founder of TDI Fleet Services to talk about the c...

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Article Diesel Stories Podcast Recap: Truck Yoo and Running a Biz as an Owner-Operator

Diesel Stories Podcast Recap: Truck Yoo and Running a Biz as an Owner-Operator

Jacob and Chris sit down with Sebastian Brzek & Jose Hernandez, co-hosts of Truck Yoo. Sebastian is ...

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Article How to Quarterback a Shop: The Duties of a Service Manager

How to Quarterback a Shop: The Duties of a Service Manager

Not doing any of these 11 essential service manager duties can make the difference between having a ...

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Article Read All About It: Fullbay Cares About Literacy

Read All About It: Fullbay Cares About Literacy

We were curious about the impact books have had on the heavy-duty industry, so we reached out to our...

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Article Diesel Stories Recap: David Saline on Running a Diesel Shop

Diesel Stories Recap: David Saline on Running a Diesel Shop

Check out our Diesel Stories interview with David Saline on how he got into the diesel industry, sol...

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Article Enter the Matrix: Parts Pricing Made Easy

Enter the Matrix: Parts Pricing Made Easy

In Enter the Matrix, our latest webinar, we talked all about the intricacies that go into recouping ...

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Article Need a Lift? A Quick Rundown of Things to Know

Need a Lift? A Quick Rundown of Things to Know

In short, a lift is a tool that will ideally improve a lot of things in your shop. But it isn’t a ...

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Webinar Enter the Matrix: How to Maximize Parts Profit

Enter the Matrix: How to Maximize Parts Profit

Managing parts is hard, but it doesn’t have to be. Furthermore, managing parts the right way c...

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Webinar Recruiting The Diesel Technicians Of The Future

Recruiting The Diesel Technicians Of The Future

The technician shortage is one of the biggest challenges facing the repair industry—but how do you...

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Article How Low Can You Go? The CSA’s Impact On Your Fleet

How Low Can You Go? The CSA’s Impact On Your Fleet

A high CSA score can negatively effect your fleet. Find out what goes into your CSA score and find o...

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Article Solving Trucking’s Problems With ATRI

Solving Trucking’s Problems With ATRI

We sat down with Rebecca Brewster, President and COO of ATRI, to learn a little more about their org...

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Article Training Keeps Trucks On The Road, Techs In Your Shop

Training Keeps Trucks On The Road, Techs In Your Shop

If you want to avoid downtime, you need to ensure your technicians have the proper skills to work on...

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Article A Quick Guide to VMRS

A Quick Guide to VMRS

We’ll say it here: If you’re pitching your services to fleets, you can’t go wrong with knowing...

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Article Partner Spotlight: All About the Technology & Maintenance Council (TMC)

Partner Spotlight: All About the Technology & Maintenance Council (TMC)

TMC is all about helping the industry be the best version of itself, so it’s no wonder the crew he...

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Article A Quick Guide to the DVIR

A Quick Guide to the DVIR

What is a DVIR? Why does it matter? Learn the answer to these questions and how to conduct a pre and...

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Article In The Bay: Weekly Meetings

In The Bay: Weekly Meetings

Every week, get your leadership team together. Hold this meeting at the same time every week, even i...

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Article Fullbay + Texting: Our Newest Feature

Fullbay + Texting: Our Newest Feature

Need a customer to authorize a repair, but don’t know if they’re hanging out in the customer por...

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Article NAPA ProLink vs O’Reilly First Call

NAPA ProLink vs O’Reilly First Call

When you compare NAPA ProLink vs O'Reilly First Call you’ll see they’re similar to each other, b...

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Article Tracking PMs: With And Without Fullbay

Tracking PMs: With And Without Fullbay

Tracking preventive maintenance is one of the most important things you can do for your customers, a...

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Article Heavy Duty Shop Supplies: Why to Charge for Them

Heavy Duty Shop Supplies: Why to Charge for Them

Charging for shop supplies is essential to make your shop whole for those costs. Read our tips on th...

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Article The Revenue Has Landed: How Can Your Shop Recoup Landed Costs?

The Revenue Has Landed: How Can Your Shop Recoup Landed Costs?

What are landed costs, why does it matter for your shop, and how do you recoup the costs. Read on to...

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Article Accounting vs. Management Software: Let’s Get Ready to Rumble!

Accounting vs. Management Software: Let’s Get Ready to Rumble!

Which software would win in a fight—accounting or shop management? And which is worthy of being pu...

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Article Telematics: How Fullbay’s GPS Integration Can Help Your Shop

Telematics: How Fullbay’s GPS Integration Can Help Your Shop

Telematics can it help your fleet maintain uptime, but did you know that if you are a repair shop i...

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Article The Funnel Strikes Back: How Service Managers Can Drive Invoiced Hours

The Funnel Strikes Back: How Service Managers Can Drive Invoiced Hours

Without a service manager, your shop's work can grind to a halt. Learn strategies that can help your...

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Article How to Use Data in the Parts Purchasing Decision

How to Use Data in the Parts Purchasing Decision

The proliferation of parts options can make it difficult to choose the right part for a vehicle. Dat...

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Article Fullbay Cares: Operation Roger

Fullbay Cares: Operation Roger

Imagine your (furry) best friend being stuck across the country! That is where Operation Roger comes...

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Article Trucks Down Under: Your Guide to Australian Truck Classifications

Trucks Down Under: Your Guide to Australian Truck Classifications

Check out this extremely high-level guide to Australian truck classification and key information you...

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Download How to Grow and Scale Your Repair Shop

How to Grow and Scale Your Repair Shop

If you’ve started a repair shop – heck, if you’ve run one for a while – you’re no doubt wo...

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Download Diesel Repair Shop Financial Model Template

Diesel Repair Shop Financial Model Template

Start safely exploring different ways to make your shop more profitable with our special financial m...

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Download 2021 Marketing Cost Per Customer Calculator

2021 Marketing Cost Per Customer Calculator

Want an easy way to plan and track marketing costs in your repair shop? Don't worry—we've got you ...

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Download A Guide to Building a Sales Team for Your Shop

A Guide to Building a Sales Team for Your Shop

The bottom line is that any successful shop needs to drive sales somehow, whether you’ve got one p...

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Download 2021 Sample Financial Plan

2021 Sample Financial Plan

Not sure how to create a financial plan for your heavy-duty repair shop? Don't worry—we've got you...

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Article Measuring Up at the Annual Roadcheck

Measuring Up at the Annual Roadcheck

So what happens during CVSA Roadcheck? Find out more info and learn how you, as a shop owner, can he...

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Article To Blog or Not To Blog!

To Blog or Not To Blog!

We’ve put together this little primer to help you learn the ins and outs of blogging and whether i...

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Article In The Bay: Quarterly planning

In The Bay: Quarterly planning

Over the past several months, I’ve had the opportunity to speak and interact with hundreds of shop...

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Webinar Selling Your Shop: How To Grow Your Businesses’ Value

Selling Your Shop: How To Grow Your Businesses’ Value

You love your shop, but there are days when you picture yourself retired and on a boat, enjoying a d...

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Article The Truth About CVIP Inspections

The Truth About CVIP Inspections

The CVIP inspection is one element your fleet (or shop) cannot overlook. Learn about Canada safety r...

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Download The State of Heavy-Duty Repair Report

The State of Heavy-Duty Repair Report

There’s plenty to learn from this groundbreaking report, which is available to you for free right ...

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Article Repair Shop Finances: 10 tips to help you boost revenue

Repair Shop Finances: 10 tips to help you boost revenue

Mastering important accounting principles doesn't have to be overwhelming. Just to prove it, here ar...

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Article What are KPIs, and why should I track them?

What are KPIs, and why should I track them?

KPIs are a way to measure performance. When you set goals for your shop, you need a way to see if yo...

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Article Shop For Sale: Fullbay’s Guide to Selling Your Business

Shop For Sale: Fullbay’s Guide to Selling Your Business

If you’ve been thinking about selling your shop, or are just starting to wonder how to fund that b...

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Article Where Did You Hear That? Our Quick Guide to Industry News

Where Did You Hear That? Our Quick Guide to Industry News

Need something to read? Go ahead and dig into this list of our favorite heavy-duty new sources! Incl...

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Article Electric, Hydrogen, and Battery-Powered Trucks, Oh My!

Electric, Hydrogen, and Battery-Powered Trucks, Oh My!

Check out info on 4 alternative fuels & the manufacturers who are experimenting with them as we take...

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Article A Quick Guide to Breakdown Directories

A Quick Guide to Breakdown Directories

Learn how a breakdown directory can help your shop. Plus, find information on pricing, requirements ...

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Article Webinar Recap: How to Market Your Shop in 2021

Webinar Recap: How to Market Your Shop in 2021

What are the best ways to market your repair shop in 2021? Check out our webinar for some old and ne...

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Article How to Deal With Declined Repairs

How to Deal With Declined Repairs

Let’s make one thing absolutely clear. When a repair is declined, 99% of the time, it’s not you,...

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Article How to Get Started With PM Work

How to Get Started With PM Work

Preventive maintenance is one of the best things you can do for a vehicle and your shop. But how do ...

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Article In The Bay: Diesel Stories

In The Bay: Diesel Stories

Being a diesel shop owner can be lonely! That is why we are proud to announce the launch of Diesel S...

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Article Be Learned: How To Fast-Track Your Fullbay Experience

Be Learned: How To Fast-Track Your Fullbay Experience

We’re always on the lookout for new ways to help our customers. Our help desk keeps track of what ...

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Webinar Marketing Your Repair Shop in 2021

Marketing Your Repair Shop in 2021

You voted and we listened—we asked which topic you wanted us to cover next and it was unanimous: m...

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Article Increase Your Reach: Local SEO Tips for Repair Shops

Increase Your Reach: Local SEO Tips for Repair Shops

Your potential customers are looking for a repair shop that can take their truck now or in the near ...

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Article Trucker Buddy International – Bringing the Industry to the Classroom

Trucker Buddy International – Bringing the Industry to the Classroom

Trucker Buddy works to connect students with truck drivers. In this organization, truckers become me...

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Article A Quick Guide to Online Reviews

A Quick Guide to Online Reviews

Online reviews can increase your shop’s visibility. Plus, they provide opportunities to connect wi...

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Article Subletting Repair Service: How Outside Help Can Boost Revenue

Subletting Repair Service: How Outside Help Can Boost Revenue

Fullbay helps you figure out what subletting is, why you should do it, and what you should charge fo...

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Article In The Bay: Shop Maturity

In The Bay: Shop Maturity

Not all shops are equal. Obviously. But why aren’t they equal? What sets one shop apart from anoth...

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Webinar The State of Heavy-Duty Repair in 2021

The State of Heavy-Duty Repair in 2021

Watch our webinar unveiling our first-ever State of Heavy-Duty Repair Report. Providing never-before...

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Article Repair Shop Revenue: Your Guide to Building a Funnel

Repair Shop Revenue: Your Guide to Building a Funnel

What is a repair shop revenue funnel, and how is it different from the “revenue funnel” graphics...

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Article A Quick Guide to All Things Accounts Receivable

A Quick Guide to All Things Accounts Receivable

How can a heavy-duty shop collect accounts receivable without losing their sanity? Here are some tip...

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Article 2021 Ultimate Guide to Heavy-Duty Truck Shows

2021 Ultimate Guide to Heavy-Duty Truck Shows

Heavy-duty truck shows are a great place to meet people, catch up on industry news, and score produc...

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Article Parts, Parts, Parts: 5 Tips to Get Better Prices

Parts, Parts, Parts: 5 Tips to Get Better Prices

We’re all about helping you keep costs down, and there are a few tricks you can use to minimize th...

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Article 5 Key Takeaways from Our Heavy-Duty Industry Report

5 Key Takeaways from Our Heavy-Duty Industry Report

Find 5 actionable tips on how to boost your revenue using the data from Fullbay's first-ever State o...

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Article Diesel Repair Shop Profit

Diesel Repair Shop Profit

Learn what the best practice is for heavy-duty diesel repair shop profit and learn some strategies y...

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Article Closing the Books: The Month End Close Checklist

Closing the Books: The Month End Close Checklist

A month-end close checklist is nothing fancy. It's just a list of things to do before you call a mon...

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Article Heavy-Duty World: 6 Cool Repair-Centric YouTube Channels to Check Out

Heavy-Duty World: 6 Cool Repair-Centric YouTube Channels to Check Out

We’ve put together a list of some awesome diesel repair-centered YouTube channels for you to check...

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Article What is a Career Path, and Does My Shop Need One?

What is a Career Path, and Does My Shop Need One?

Creating a career path for your shop is a win-win situation for you and your techs....

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Article In The Bay: Unintended Consequences of the U.S. Stimulus Bills

In The Bay: Unintended Consequences of the U.S. Stimulus Bills

The problem with stimulus bills is that printing money causes inflation. That’s Economics 101. Cut...

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Article A Basic Guide to Flat vs. Hourly Rate

A Basic Guide to Flat vs. Hourly Rate

Learn more about the differences between flat rate & hourly pay in repair shops! We'll provide just ...

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Webinar 2021 & COVID-19: What to Expect and How to Win

2021 & COVID-19: What to Expect and How to Win

2021 is bringing optimism and a resurging economy, but while 2020 might be in the rearview mirror, t...

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Article Zerks?

Zerks?

With the right equipment and a reliable procedure, zerk lubing can be a valuable source of income th...

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Article Fullbay Cares: Charities We Supported In 2020

Fullbay Cares: Charities We Supported In 2020

We’d known for a while that we wanted to give back to the heavy-duty industry and launched Fullbay...

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Article Put Gamification to Work for Your Shop

Put Gamification to Work for Your Shop

Friendly competition is a great motivator. That’s why the best truck shops use leaderboards & othe...

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Article Top Fullbay Blog Posts of 2020

Top Fullbay Blog Posts of 2020

We’re excited to kick off 2021, so we went back through our posts and selected the 10 most-visited...

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Article What Are Comeback Repairs?

What Are Comeback Repairs?

Heavy-duty comeback repairs can throw off your entire day. How do you track them? How do you prevent...

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Article How to Minimize Interruptions in Your Heavy-Duty Repair Shop

How to Minimize Interruptions in Your Heavy-Duty Repair Shop

Have you ever put in a 10-hour day, but felt like you didn’t accomplish a thing? Do you ever walk ...

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Webinar How to Make a Financial Plan for 2021 That Works

How to Make a Financial Plan for 2021 That Works

It’s December, which means it’s time to start thinking about 2021. Have you started your financi...

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Article Hitting the Road: Five Awesome Trucking Shows

Hitting the Road: Five Awesome Trucking Shows

Looking for your next favorite streaming show about trucks & truckers? We've got you covered--check ...

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Article In The Bay: The Virtues of Blocking and Tackling

In The Bay: The Virtues of Blocking and Tackling

If you focus on doing the basics in your shop, and doing them well, six months from now you could be...

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Article Your Complete Guide to Shop Management Software

Your Complete Guide to Shop Management Software

Learn what features you should look for in shop management software, as well as what questions you s...

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Article Mobile Lube Oil Business: Extending Your Services

Mobile Lube Oil Business: Extending Your Services

Customer satisfaction is the name of the diesel repair game, and satisfaction starts with making thi...

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Article In The Bay: Year End 2020

In The Bay: Year End 2020

Ready to close out 202? Here are some things to keep in mind as you close out the year....

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Webinar Growing and Scaling Your Repair Shop in 2021

Growing and Scaling Your Repair Shop in 2021

How you can grow and scale your repair shop in 2021? Will you add new services? Expand the shop? Inc...

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Article Your 2020 Guide to the Best Gifts for Mechanics & the Diesel Peeps in Your Life

Your 2020 Guide to the Best Gifts for Mechanics & the Diesel Peeps in Your Life

If you are running into a wall about what to get for the diesel-loving individual in your life, this...

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Article Reporting In: 5 Reports to Help You Boost Revenue in 2021

Reporting In: 5 Reports to Help You Boost Revenue in 2021

Ready to learn about reports that can help you boost revenue in 2021? Here are five Fullbay reports ...

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Article Happy Thanksgiving, Veterans! How One Charity Is Giving Back

Happy Thanksgiving, Veterans! How One Charity Is Giving Back

We discovered Veterans Inc., a 501(c)3, through their support for veterans who want to obtain their ...

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Article The Fullbay Workflow

The Fullbay Workflow

We’d like to introduce you to the Fullbay workflow. It’s a step by step breakdown of how the app...

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Article In The Bay: Diesel vs. Electric

In The Bay: Diesel vs. Electric

It’s the elephant in the room. Will commercial repair shops go away when electric trucks become a ...

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Article What’s Your NPS? Why You Need It & How to Do It

What’s Your NPS? Why You Need It & How to Do It

We probably don’t need to tell you that reputation matters, especially in our brave new world of s...

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Article Fullbay Demonstrates The Future of Shop Management at AAPEX

Fullbay Demonstrates The Future of Shop Management at AAPEX

Fullbay, the leading shop management software for heavy-duty repair shops, will be helping businesse...

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Article FAW Roundtable Recap: Bringing It All Together

FAW Roundtable Recap: Bringing It All Together

Jacob Findlay joined TechMission 2020 roundtable & discussed what those in the industry can do to en...

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Article What is Fullbay?

What is Fullbay?

What is Fullbay? Well, it’s an end-to-end repair shop management software, built specifically for ...

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Article Essential Introduction to Semi-Trucks and Trailers

Essential Introduction to Semi-Trucks and Trailers

Raise your hand if you can tell a sleeper from a day cab. Okay, now put them down. There’s probabl...

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Article Let’s Get Mobile: Lessons Learned From Our Mobile Repair Webinar

Let’s Get Mobile: Lessons Learned From Our Mobile Repair Webinar

You know we love mobile techs here at Fullbay. We write about them, we talk about them…and a few w...

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Article Happy Shop Owner Appreciation Week!

Happy Shop Owner Appreciation Week!

We’re all about celebrating the people who keep our industry moving. In recent weeks, we’ve rais...

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Article What A Relief: St. Christopher Truckers Relief Fund Helps Drivers In Need

What A Relief: St. Christopher Truckers Relief Fund Helps Drivers In Need

There are over 3.5 million professional truck drivers criss-crossing the United States every day. Th...

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Download Preventive Maintenance Tips for Farm Equipment

Preventive Maintenance Tips for Farm Equipment

Want to keep your farm equipment in top shape? Get started with this book....

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Article In The Bay: The Three Levers of Shop Profitability

In The Bay: The Three Levers of Shop Profitability

Have you ever felt frustrated while trying to make your shop more profitable? Sure you have – just...

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Article How to Set Your Diesel Repair Shop Labor Rates

How to Set Your Diesel Repair Shop Labor Rates

Fact: Most people associate low cost with low quality. Fact: You need to set your diesel repair shop...

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Article The Final Mile: How One Charity Is Helping Truck Drivers Get Home

The Final Mile: How One Charity Is Helping Truck Drivers Get Home

It’s Truck Driver Appreciation Week, and to celebrate it, the crew at Fullbay took some time to th...

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Article Ins and Outs of Inventory

Ins and Outs of Inventory

Quick! A customer needs a part. Do you have it in your inventory? If you had to pause and think abou...

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Article Stay Current: The Importance of Updating Your Equipment

Stay Current: The Importance of Updating Your Equipment

When was the last time you updated your work computer? If you had to pause and think about it, this ...

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Article Fully Accessible: Who In Your Shop Needs Access to Fullbay?

Fully Accessible: Who In Your Shop Needs Access to Fullbay?

“So, who in my shop should be using Fullbay?” It’s a question that probably pops up for a lot ...

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Article Ways to Keep the Harvest On Track

Ways to Keep the Harvest On Track

You know the feeling: You’ve got planting or harvesting to do, and one of your machines has decide...

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Webinar Lessons Learned From Running a Mobile Repair Business

Lessons Learned From Running a Mobile Repair Business

Whether mobile repair is just part of your work, or the entire business, here are a few lessons abou...

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Article Do’s & Don’ts of Writing a Great Diesel Tech Job Post

Do’s & Don’ts of Writing a Great Diesel Tech Job Post

When was the last time you hired someone? Maybe it’s been a bit since you advertised for a new tec...

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Article In The Bay: Don’t Be A Martyr

In The Bay: Don’t Be A Martyr

If you’re a shop owner, you’ve probably been tempted to be a martyr with your money and your tim...

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Article Freedom Road: How Truckers Can Save Lives

Freedom Road: How Truckers Can Save Lives

When we think of human trafficking, we often picture Liam Neeson growling threats into a telephone. ...

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Article Why A Price Matrix Is Just Good Business

Why A Price Matrix Is Just Good Business

A wise man once said, “You have to be deliberate in your pricing.” That wise man was actually Fu...

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Article Everything You Need to Know About the 2020 SEMA and AAPEX Trade Shows

Everything You Need to Know About the 2020 SEMA and AAPEX Trade Shows

Updated on 8/10/20: We were incredibly excited to bring you all the important updates for SEMA 2020,...

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Article How Much Time Do Your Techs Lose?

How Much Time Do Your Techs Lose?

Time. It’s our most precious resource, isn’t it? We always think we have more of it, only to be ...

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Webinar Drive More Revenue with Emergency Repair

Drive More Revenue with Emergency Repair

When a truck breaks down in the middle of the night right near your shop—are you getting that busi...

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Article Electrified: The Details on California’s New Ruling

Electrified: The Details on California’s New Ruling

As Bob Dylan once crooned, “The times they are a-changing.” Improvements in technology have led ...

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Article The S-Word: Building a Sales Component for Your Shop

The S-Word: Building a Sales Component for Your Shop

Sales. Did a shiver run down your spine when we said that word? Are you picturing cold calls and awk...

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Article We’re All Part of This

We’re All Part of This

I realized I’ve started writing these posts pretty regularly in the past few months, but I think w...

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Article Six Cool Ways Fullbay Can Help With Parts Management

Six Cool Ways Fullbay Can Help With Parts Management

Today, we’re going to show you the 6 coolest ways Fullbay can help you manage your parts, reclaim ...

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Article Boost Technician Efficiency

Boost Technician Efficiency

Labor is one of your biggest expenses for most repair shops. But there is good news--we know ways yo...

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Article What’s That Mean? Fullbay’s Growing Guide to Acronyms and Terminology in the Heavy-Duty World

What’s That Mean? Fullbay’s Growing Guide to Acronyms and Terminology in the Heavy-Duty World

There are a lot of terms in the heavy-duty industry. Like, a lot. The writing team ends up doing a l...

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Article The Good, The Bad, and the DOT Inspection

The Good, The Bad, and the DOT Inspection

What is a DOT inspection? Fullbay, you’re saying, is this a trick question? No, we’re not talkin...

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Article Service Orders The Fullbay Way

Service Orders The Fullbay Way

How do you track your service orders and repairs? (Current Fullbay users, you can’t answer this. P...

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Webinar 3 Critical Tools to Rev Up Your Shop’s MOTOR

3 Critical Tools to Rev Up Your Shop’s MOTOR

Join Fullbay and MOTOR's VP & Heavy Duty Evangelist, Paul Moszak, as they discuss why MOTOR's FleetC...

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Download How to Start a Mobile Repair Shop

How to Start a Mobile Repair Shop

Ever thought about becoming a mobile tech? We walk you through everything you need to know....

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Article The Beat Goes On – Carefully

The Beat Goes On – Carefully

It’s been a busy month as businesses reopen and learn how to balance safety with restarting the ec...

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Article Good In-tech-tions: Your Guide to Hiring and Retaining Techs

Good In-tech-tions: Your Guide to Hiring and Retaining Techs

Your techs are the absolute lifeblood of your shop. We’ve written extensively about how to recruit...

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Article The Ins and Outs of Onboarding

The Ins and Outs of Onboarding

What’s the key to a happy, functional shop? A good team with high morale, of course. We’ve talke...

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Article BUILDING SHOP CULTURE

BUILDING SHOP CULTURE

How often do you think about culture in your shop? The term “workplace culture” is a newer one t...

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Article Diesel Repair Shop Layout

Diesel Repair Shop Layout

What does your dream shop look like? Is it furnished with state-of-the-art equipment and tools? Does...

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Article How to Invoice with Fullbay

How to Invoice with Fullbay

Invoicing. It’s a necessary part of running your shop, but man, does it need to take up so much ti...

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Article Heavy-Duty Goes To Hollywood

Heavy-Duty Goes To Hollywood

Can you name all the heavy-duty vehicles that show up in movies? Check out our list of eight of our ...

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Download Fullbay Cares Heavy-Duty Coloring Book

Fullbay Cares Heavy-Duty Coloring Book

Relaxing heavy-duty fun for the young and the young at heart!...

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Webinar Recruit and Retain: Tips for Owners and Techs

Recruit and Retain: Tips for Owners and Techs

Join Fullbay and Jay Goninen, Founder & President at Find a Wrench, as they discuss how to recruit &...

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Article When In Doubt, Help Out

When In Doubt, Help Out

We knew we had to do our part. Through Fullbay Cares we've been able to accomplish a lot, but the go...

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Article Your Guide to Maximizing ‘Core’ Business

Your Guide to Maximizing ‘Core’ Business

If you want to move the needle on shop profitability, recycling core parts is the way to do it. We...

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Download How to Market a Heavy Duty Shop

How to Market a Heavy Duty Shop

Your business isn’t going to go anywhere if you can’t find customers. We break down the ins and ...

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Article Our Newest Integration: FleetCross by MOTOR

Our Newest Integration: FleetCross by MOTOR

You've probably heard of FleetCross by MOTOR, right? Meet our newest integration between FleetCross ...

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Article Sorting Out Sales Tax for Heavy Duty Shops

Sorting Out Sales Tax for Heavy Duty Shops

There are three elements of running a business, two of which many of us never think about. The first...

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Article The Importance of Preventive Fleet Maintenance

The Importance of Preventive Fleet Maintenance

Fleet managers of the world, we love you. Yes, drivers are incredibly important, as are technicians ...

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Article Fullbay Launches Initiative to Give Back to Heavy-Duty Community

Fullbay Launches Initiative to Give Back to Heavy-Duty Community

Phoenix, AZ – May 12, 2020 – Fullbay, the leading shop management software for heavy-duty repair...

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Article Charging Environmental Fees

Charging Environmental Fees

Does your shop charge environmental fees? If you don’t, it’s something you should consider. Heav...

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Article We’re Here to Help: Introducing Fullbay Cares

We’re Here to Help: Introducing Fullbay Cares

When times get rough, I tend to be the kind of person who looks for the silver lining. I’ve found ...

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Download Salary Guide for Mechanics

Salary Guide for Mechanics

How much should you be making? How much do you WANT to make? Our guide will get you started....

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Article The D-Word: How to Put Your Shop’s Downtime to Work

The D-Word: How to Put Your Shop’s Downtime to Work

Have you ever thought about turning that downtime in workload into an opportunity for your shop? Che...

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Article We’re Here For You

We’re Here For You

Helping Our Communities We’re thrilled to announce that during the month of May, Fullbay and i...

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Article Fullbay Appoints Experienced High-Growth Business Leaders to Board of Directors

Fullbay Appoints Experienced High-Growth Business Leaders to Board of Directors

Phoenix, AZ – April 22, 2020 – Fullbay, the leading shop management software for heavy-d...

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Article We Are the Back-Ups: How One Shop Keeps on Trucking

We Are the Back-Ups: How One Shop Keeps on Trucking

How do you get your shop through tough times, and take care of your staff as well? That’s one of m...

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Article Rise of the Mobile Techs

Rise of the Mobile Techs

Ready to build a mobile repair shop or a branch of your brick & mortar shop that goes to fleets? Rea...

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Article Dispatches From the Front Lines: Repair Shops Who Are Facing Challenging Times

Dispatches From the Front Lines: Repair Shops Who Are Facing Challenging Times

We wanted to know how repair shops were faring in 2020, what they were doing to protect themselves, ...

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Article Marking It Up

Marking It Up

A fresh parts markup strategy will resuscitate your anemic bottom line and take your repair shop fro...

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Article The Stimulus Bill, Your Shop, and How to Keep Moving Forward

The Stimulus Bill, Your Shop, and How to Keep Moving Forward

5/16/20 UPDATE: The Paycheck Protection Program has already seen its $350 billion snapped up by smal...

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Download Running a Repair Shop in Challenging Times

Running a Repair Shop in Challenging Times

Living in unprecedented times? Trucks still need to get back on the road. Here’s how to keep your ...

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Webinar Still Trucking: Managing Your Repair Shop During Challenging Times

Still Trucking: Managing Your Repair Shop During Challenging Times

It's challenging times for repair shops! Learn strategies on this webinar that can help you keep you...

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Article Tracking PMs with Fullbay

Tracking PMs with Fullbay

Heavy-duty repair shops recognize the value of offering PM tracking service. They know how it can be...

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Article Salary Guide for Diesel Mechanics, Shop Owners, and Truck Drivers

Salary Guide for Diesel Mechanics, Shop Owners, and Truck Drivers

No matter how much you love your job, you still need to make a living. That’s just a reality of th...

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Article We’re All in This Together

We’re All in This Together

Hello everyone. We’re living in a troubling time. The rapid spread of coronavirus, or COVID-19, ha...

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Article Get Connected:  Everything Fullbay Connect Can Do For You

Get Connected: Everything Fullbay Connect Can Do For You

Want to know a secret? Here at Fullbay, we’re always trying to improve – ourselves, our cooking ...

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Article Buying Shop Management Software: 10 Things to Look For

Buying Shop Management Software: 10 Things to Look For

As a heavy-duty repair shop owner, you’ve got a lot on your plate – everything from building tru...

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Article High Maintenance: How PMs can help prevent breakdowns

High Maintenance: How PMs can help prevent breakdowns

Unplanned downtime for a fleet can be expensive. But tracking PMs can save you time, money, & increa...

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Article How to Build Trust With Your Customers

How to Build Trust With Your Customers

You can’t run a shop without trust. Well…you can try, but you won’t get very far. The bott...

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Article Portal to Profit: Putting the Customer Portal to Work

Portal to Profit: Putting the Customer Portal to Work

Give your customers a portal into their fleet's information. Learn how Fullbay can allow fleets to r...

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Article Making Sense of Truck Classification

Making Sense of Truck Classification

Ever wonder what each class or truck looks like? Read through our guide to learn more about each tru...

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Webinar 5 Unexpected Tools To Help Your Shop Succeed in 2020

5 Unexpected Tools To Help Your Shop Succeed in 2020

You wouldn’t remove a brake caliper with a knife! Shop's needs the best tools for the job, but som...

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Article Women in Trucking

Women in Trucking

Being a female truck driver isn’t an easy job, but it can be a rewarding career for women with the...

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Article Fullbay and the Mobile Tech

Fullbay and the Mobile Tech

A mobile diesel technician is like a lone wolf, prowling the darkened forest in search of their prey...

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Article How to Start a Diesel Truck Repair Shop

How to Start a Diesel Truck Repair Shop

Lots of diesel technicians wonder how to start a truck repair shop of their own. If you’re set on ...

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Article How Buying Bulk Heavy Duty Parts Can Increase Profit

How Buying Bulk Heavy Duty Parts Can Increase Profit

Buying bulk heavy-duty parts can be a way to keep your costs down. But buying in bulk isn't always e...

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Article Questions to Ask When Building a Marketing Plan for Your Commercial Repair Shop

Questions to Ask When Building a Marketing Plan for Your Commercial Repair Shop

Ready to create a marketing plan? We’ve put together 7 questions to ask yourself while creating th...

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Article 2019 Recap and a Look to 2020

2019 Recap and a Look to 2020

Whew, 2019 went by in the blink of an eye, didn’t it? It was a great year for Fullbay. We grew by ...

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Article Roles vs. Titles

Roles vs. Titles

You’ve probably noticed that we talk a lot about roles here at Fullbay. In any recent pieces we’...

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Webinar Solving The Diesel Tech Shortage

Solving The Diesel Tech Shortage

In this webinar, we are talking with Tim Spurlock, from American Diesel Training Centers, who is try...

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Download How to Start a Diesel Repair Shop

How to Start a Diesel Repair Shop

Start with the basic steps. If you can pull it off, having your own shop will change your life....

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Article Truck Show Rundown

Truck Show Rundown

You know the saying: New year, new truck shows! (Wait, are we the only ones saying that?) 2020 has a...

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Article VIN Decoder: Cracking the VIN Code

VIN Decoder: Cracking the VIN Code

Knowing what each letter or number stands for can help you crack the VIN code, but using our free VI...

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Article A Brief History of Labor Guides

A Brief History of Labor Guides

Whether you’re a fleet manager or a shop owner, you can probably agree that time is money. When yo...

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Article Predictive Maintenance

Predictive Maintenance

Your truck belongs out on the road, doing its job and making you money. To do that, of course, you n...

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Article Why You Should Love Preventive Maintenance

Why You Should Love Preventive Maintenance

Think of your truck as a star athlete. There are certain things your athlete needs to turn in incred...

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Article 15 GIFs to Describe The Life of a Heavy Duty Mechanic

15 GIFs to Describe The Life of a Heavy Duty Mechanic

That face when it’s your first day on the job and your boss throws you into the thick of things vi...

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Article The Paperless Office

The Paperless Office

Going to a paperless office in your diesel repair shop not only gets you hard savings. It lets you g...

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Article Diesel Repair Shops Use Quickbooks

Diesel Repair Shops Use Quickbooks

When you’re running a truck repair business, the last thing you want to worry about is a shaky acc...

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Article Truckers and AB5

Truckers and AB5

Update: Federal Judge Roger T. Benitez has temporarily halted enforcement of AB5 when it comes to tr...

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Article The Future of Diesel Education: How ADTC is Changing the Way We Find Mechanics

The Future of Diesel Education: How ADTC is Changing the Way We Find Mechanics

Timothy Spurlock is overhauling diesel education. We’ve written a bit about the challenges the ind...

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Article Should I go back to school? Your guide to a diesel mechanic education

Should I go back to school? Your guide to a diesel mechanic education

Hello, reader! Are you still grappling with the existential question of whether you should be a dies...

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Article Should I Be A Mechanic? And Other Existential Questions

Should I Be A Mechanic? And Other Existential Questions

Is being a mechanic worth it? It’s probably not the most existential question you’ve ever asked,...

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Article Get Your Train On: Why Helping Your Techs With Extra Certifications is Good For Your Shop

Get Your Train On: Why Helping Your Techs With Extra Certifications is Good For Your Shop

The more certifications & education a tech has, the more skilled they become, & the more you can cha...

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Article Help! I need somebody: 7 recruiting tactics to hire a mechanic

Help! I need somebody: 7 recruiting tactics to hire a mechanic

We need to hire. That one sentence can fill many a shop owner or manager with dread. There is way to...

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Article Protect Your Shop: Toxic Techs and How to Avoid Them

Protect Your Shop: Toxic Techs and How to Avoid Them

Picture it: there’s a holiday coming up, you’re short-staffed, and you just got a rush job from ...

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Article The Good, The Bad, and the B2B!

The Good, The Bad, and the B2B!

Are you a B2B or a B2C shop? Quick, answer now! Did you have to think about it? That’s all right. ...

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Article How to Attract Diesel Technicians to Your Shop

How to Attract Diesel Technicians to Your Shop

Ask any shop owner whether they struggle to attract diesel technicians, and their answer will be a d...

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Article Spend Money to Make Money

Spend Money to Make Money

You need a marketing budget for a commercial repair shop, & we're going to help you figure out what ...

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Article Customer Interview: Ellen Curro, Hudson Valley Fire

Customer Interview: Ellen Curro, Hudson Valley Fire

We love talking to our customers — they’re the entire reason we exist! Whether they’re req...

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Article What’s Your Sign?

What’s Your Sign?

If you’ve got a shop, you need a sign. We don’t mean an astrological sign, either, which is stil...

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Webinar Your Marketing… Caffeinated

Your Marketing… Caffeinated

You need marketing like you need your morning coffee, and if you haven’t signed up for tomorrow’...

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Article How to Get Your Shop Website to Rank #1 on Google

How to Get Your Shop Website to Rank #1 on Google

You’ve done it: You’ve created a website for your shop! Now all you’ve got to do is sit back a...

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Article Yes, Your Shop Needs a Website

Yes, Your Shop Needs a Website

“Build it and they will come.” You’ve probably heard that line from Field of Dreams quoted ove...

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Article It’s All About Morale: Ways to Increase Employee Morale in a Heavy-Duty Repair Shop

It’s All About Morale: Ways to Increase Employee Morale in a Heavy-Duty Repair Shop

Your technicians are your lifeblood. It doesn’t matter how many flashy new diagnostic programs you...

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Article Increase Business with a Customer Loyalty Program for Your Heavy Duty Repair Shop

Increase Business with a Customer Loyalty Program for Your Heavy Duty Repair Shop

Check out a few of the best practices for keeping customers happy & find out how to start a customer...

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Article 7 Ways to Make Your Heavy Duty Shop More Productive

7 Ways to Make Your Heavy Duty Shop More Productive

Putting together an all-star team of talented techs and proficient staff doesn’t always guarantee ...

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Article A Comprehensive Guide to Giving Your Heavy Duty Service Techs a Bonus

A Comprehensive Guide to Giving Your Heavy Duty Service Techs a Bonus

Is your heavy duty repair shop bringing in the profits you want? If not, the next question is, “Ho...

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Article 9 Ways to Help Techs be More Productive

9 Ways to Help Techs be More Productive

Running a successful heavy duty shop is a team effort. But let’s face it: unless your technicians ...

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Webinar A Day in the Life of a Technician

A Day in the Life of a Technician

A technician’s job is demanding. They’re receiving assignments, inspecting equipment, and wrangl...

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Article Shop Efficiency vs Productivity: What’s the Difference?

Shop Efficiency vs Productivity: What’s the Difference?

You’ve got a dependable crew and your shop is doing OK, but do you wonder if it could do better? I...

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Article Fullbay’s Internet Speed Needs

Fullbay’s Internet Speed Needs

Slow Internet is frustrating—especially when you’re trying to update inventory or need to do an ...

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Article How to Keep Equipment Clean and Safe While Using Fullbay

How to Keep Equipment Clean and Safe While Using Fullbay

The useful features of heavy duty repair software like Fullbay have caused managers to bring compute...

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Article A Day in the Life of a Parts Manager

A Day in the Life of a Parts Manager

Sometimes the importance of parts is overlooked, but they’re a vital and complex part of any heavy...

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Article How to Improve Safety in Trucking

How to Improve Safety in Trucking

According to the Federal Motor Carrier Safety Administration (FMCSA), heavy duty trucks were involve...

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Article No Internet? No Problem!

No Internet? No Problem!

You count on the Internet to be there for you 24/7. Unfortunately, it’s not always that reliable. ...

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Article What is Fullbay?

What is Fullbay?

    What is Fullbay? It is an end-to-end repair shop management software, built specifical...

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Article 4 Core Values That Define Fullbay

4 Core Values That Define Fullbay

Building a business around values is nothing new. For ages, companies have adopted core values to de...

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Article Will Autonomous Trucks Solve the Truck Driver Shortage?

Will Autonomous Trucks Solve the Truck Driver Shortage?

Inflation isn’t solely to blame for higher price tags on goods. There’s also a shortage of truck...

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Webinar A Day in the Life of a Parts Manager

A Day in the Life of a Parts Manager

When you’re a Parts Manager, there’s a ton you have to handle. From managing the relationships w...

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Article Heavy Duty Truck Emission Standards

Heavy Duty Truck Emission Standards

The EPA has been regulating vapors and fumes vehicles give off since the mid-1970s. Better air quali...

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Article 4 Things You Need to Know About Truck Platooning

4 Things You Need to Know About Truck Platooning

Safety and profits are the two biggest concerns for single-truck owner-operators and massive fleets ...

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Article Differences Between CK4 and CJ4: Which One Should You be Using?

Differences Between CK4 and CJ4: Which One Should You be Using?

Setting the standards for engine oil is one of the American Petroleum Institute’s (API) many respo...

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Article Do You Need a Collision Avoidance System for Heavy Duty Trucks?

Do You Need a Collision Avoidance System for Heavy Duty Trucks?

It’s estimated that the cost of a heavy duty heavy duty truck crash averages between $62,000 and $...

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Article Oil Condition Monitoring for Heavy Duty Machinery

Oil Condition Monitoring for Heavy Duty Machinery

Even those fleets that have leveled up on the maintenance maturity scale can always improve their ma...

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Article Saving Fuel Using Aerodynamics for Your Semi Trailer

Saving Fuel Using Aerodynamics for Your Semi Trailer

Drivers and fleet managers are always on the lookout for ways to make their trucks more profitable. ...

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Article Complete Semi Truck Transmission Repair Guide

Complete Semi Truck Transmission Repair Guide

You expect a lot from your truck, but it’s way too much to expect it to last forever. Even if you...

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Webinar A Day in the Life of a Service Manager

A Day in the Life of a Service Manager

From the morning yard check to keeping techs fed with work, we dive deep into the typical service ma...

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Article 6 Need-to-Know Facts About Heavy Duty Diesel Mechanic Salary

6 Need-to-Know Facts About Heavy Duty Diesel Mechanic Salary

If you’re the type who hates to be stuck behind a desk and loves tinkering around on cars and truc...

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Article Essential Heavy Duty Diesel Mechanic Salary Guide

Essential Heavy Duty Diesel Mechanic Salary Guide

Trucking is big business in the U.S., and it’s only going to get bigger. Industry projections say ...

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Article 8 Hottest Features of Fullbay You Should be Using

8 Hottest Features of Fullbay You Should be Using

Working in heavy duty repair, you understand the value using the right tool for the job. You wouldn...

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Article 5 Things You Should Know About a Heavy Duty Shop Owner’s Salary

5 Things You Should Know About a Heavy Duty Shop Owner’s Salary

It’s not only mechanics and heavy duty techs who open repair shops. Fixing and maintaining semis a...

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Webinar Hottest Features in Fullbay you Should be Using

Hottest Features in Fullbay you Should be Using

Join Jacob Findlay, & Chris O'Brien, as they demonstrate the hottest features to use to save time & ...

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Article What is Fleet Management?

What is Fleet Management?

Trucking is the biggest part of the U.S. transport industry, with almost 1.5 million private and for...

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Article Starting a Heavy Duty Repair Shop With Little to No Money

Starting a Heavy Duty Repair Shop With Little to No Money

Starting a heavy-duty shop with no money is possible. You just need to know how to go about it--lear...

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Article Inventory Cycle Counts

Inventory Cycle Counts

If you hate doing inventory there’s a solution. Performing regular inventory cycle counts will get...

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Article Marketing Plan for a Commercial Auto Repair Shop

Marketing Plan for a Commercial Auto Repair Shop

With an estimated 15.5 million trucks operating in the United States, there’s plenty of business f...

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Article Inventory Reconciling: the Vital Step You Might be Skipping

Inventory Reconciling: the Vital Step You Might be Skipping

When you get serious about inventory, you’ll learn that it’s not enough to simply count what’s...

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Article Heavy Duty Oil Drain Plug

Heavy Duty Oil Drain Plug

Customers benefit from preventive maintenance, and performing PM services like oil changes is an eff...

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Webinar 5 Ways to Put Yourself Out of Business

5 Ways to Put Yourself Out of Business

Running a repair shop is hard work - so don't make it harder than it has to be! Avoid these 5 ways t...

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Article 3 Reasons You NEED to Track PMs for Your Customers

3 Reasons You NEED to Track PMs for Your Customers

Tracking PMs is one of the great secrets of the most profitable shops. Preventive maintenance has to...

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Article Streamline Your Inventory and Buying Process With Centralized Ordering

Streamline Your Inventory and Buying Process With Centralized Ordering

Aside from cycle counts, centralized ordering can be one of the most important things shops do to ma...

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Article Do You Have to Pay Your Software Vendor Just to Call Them?

Do You Have to Pay Your Software Vendor Just to Call Them?

There’s no doubt about it—specialized software makes managing a fleet or running a heavy-duty re...

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Article Setting an Optimal Quantity Threshold

Setting an Optimal Quantity Threshold

Taking control of your shop’s inventory extends beyond counting it on a regular basis. It also mea...

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Article Inventory 101: Manage Inventory Like a Pro

Inventory 101: Manage Inventory Like a Pro

Inventory is your shop’s foundation. If you don’t have your inventory nailed down, the foundatio...

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Webinar Unlock the Power of PMs and Global Services

Unlock the Power of PMs and Global Services

Join us as we discuss how to drive shop revenue by tracking PMs for your customers, and how to use g...

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Article Best Practices to Conquer Your Shop’s Inventory

Best Practices to Conquer Your Shop’s Inventory

Do you have a love/hate thing going on with inventory? You’re not alone. Most shop owners recogniz...

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Article 5 Ways to Put Your Shop Out of Business

5 Ways to Put Your Shop Out of Business

No one goes into business with the goal of shutting the doors. However, only about half of businesse...

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Article The Ideal Diesel Shop

The Ideal Diesel Shop

What does the ideal diesel shop look like? It could be very different depending on your point of vie...

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Article Retreading Tires

Retreading Tires

Dealing with tires is a big part of the heavy-duty repair shop business. Top among semi tire issues ...

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Article Customer Segmentation: Using Different Pricing Levels for Different Customers

Customer Segmentation: Using Different Pricing Levels for Different Customers

What’s better than getting rewarded for doing something you normally do? Like those coffee shops t...

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Article 7 Steps to a Successful Repair (Hint: Get Truck Repair Software)

7 Steps to a Successful Repair (Hint: Get Truck Repair Software)

Following our 7 steps approach to build a successful repair shop to make your shop more efficient, p...

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Article The Value of Experience

The Value of Experience

The dilemma of setting prices. It’s a struggle every business owner faces. You want to be fair and...

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Article When Inflation Drives You to Increase Your Rates

When Inflation Drives You to Increase Your Rates

Prices have gone up about 1.55 percent per year over the last decade, making inflation driven rate i...

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Article How to Become the Repair Shop of Choice

How to Become the Repair Shop of Choice

If you build it, will they come? Maybe not. Just opening the doors of a heavy-duty repair shop doesn...

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Article Customer Relationship Management

Customer Relationship Management

Managing customer relations isn’t a new idea. Forging strong ties with clients has been important ...

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Article Shop Marketing on Instagram – Get Started!

Shop Marketing on Instagram – Get Started!

Marketing your repair shop on Instagram is a great way to glamorize your shop & create a community o...

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Article Optimize Productivity by Reducing Distractions

Optimize Productivity by Reducing Distractions

As far as business principles go, focus is at the top of the list. It’s what makes the difference ...

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Article Key Factors for a Reliable Repair Shop

Key Factors for a Reliable Repair Shop

In any business, good help is hard to find. In transportation and logistics, good repair shops are e...

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Article The Science of Tracking a Fleet

The Science of Tracking a Fleet

Managing a fleet is a big job. You have to know all the details about your trucks. That’s ever...

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Article Knowing How Much Inventory to Keep On Hand

Knowing How Much Inventory to Keep On Hand

Managing inventory is an important task when running a heavy-duty repair shop. You need to have enou...

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Article Managing Cash Flow: 5 Tips for Keeping Your Shop in the Black

Managing Cash Flow: 5 Tips for Keeping Your Shop in the Black

Whether you’ve just opened your shop or have been in the game for years, all businesses have one t...

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Article NHTSA Stopping Distance Chart

NHTSA Stopping Distance Chart

A new NHTSA stopping distance chart was published in the last decade. A precise physics equation inv...

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Article Knowledge is Power for Running a Successful Business

Knowledge is Power for Running a Successful Business

If running a successful business was easy, going-out-of-business sales and boarded up storefronts wo...

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Article Commercial Work Truck Upfitter

Commercial Work Truck Upfitter

Commercial work truck upfitting is similar to heavy-duty repair. Rather than repairing commercial tr...

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Article Turning Wrenches

Turning Wrenches

Business profitability relies on efficiently using resources and, in the world of heavy-duty repair,...

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Article Trailer Store Management Software

Trailer Store Management Software

Transportation and logistics is a $1.4 trillion industry. Railways still account for some freight, b...

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Webinar The Ideal Repair Shop

The Ideal Repair Shop

Knowing what the ideal heavy-duty shop looks like will give you great ideas on how to make improveme...

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Article Self-Driving Semis Make Trucks of the Future a Reality Today

Self-Driving Semis Make Trucks of the Future a Reality Today

Remember the driverless trucks speeding along the highways in the X-Men movie Logan? It might have s...

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Article Nikola Tesla

Nikola Tesla

Having lived in both the 19th and 20th centuries, Nikola Tesla is a part of history. A gifted invent...

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Article Rudolf Diesel

Rudolf Diesel

When you hear the name Rudolf Diesel it’s easy to guess where he fits into history. His creati...

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Article 6 Critical Reasons You Should Have Shop Repair Software

6 Critical Reasons You Should Have Shop Repair Software

Using shop repair software is no longer optional. Commercial repair shops are busy places. Informati...

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Article Preload Vs Endplay

Preload Vs Endplay

A lot rides on well-maintained wheel ends that are assembled correctly—figuratively and literally....

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Article Top 10 Class 8 Maintenance and Repair Costs

Top 10 Class 8 Maintenance and Repair Costs

It would be great if you could buy a semi, put it to work, and not have to worry about it again. How...

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Article Liquid Natural Gas Trucks (LNG)

Liquid Natural Gas Trucks (LNG)

While the spotlight is on electric and fuel cell trucks these days, another green semi strategy is q...

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Article Buying a Two-Post Lift

Buying a Two-Post Lift

Opening a semi repair shop requires having the right heavy-duty tools. That includes more than just&...

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Webinar 5 Ways to Increase Technician Efficiency

5 Ways to Increase Technician Efficiency

Technician efficiency drastically effects the bottom line in your shop. Join our webinar to learn 5 ...

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Article Gauging Fleets’ Maintenance Practices With the Maintenance Maturity Scale

Gauging Fleets’ Maintenance Practices With the Maintenance Maturity Scale

The maintenance maturity scale is a approach to fleet maintenance practices that also serves as a ro...

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Article Thrust Bearing: A Big Little Part

Thrust Bearing: A Big Little Part

Well-designed parts stand the test of time. Take the thrust bearing, for example. Developed in the e...

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Article Lightweighting Heavy-Duty Trucks

Lightweighting Heavy-Duty Trucks

Federal weight limits on semis have been in place since the mid-1950s. The purpose of the guidelines...

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Article Fixed-Base Operator

Fixed-Base Operator

Ever heard of a Fixed-Base Operator? Also called an “FBO,” it’s like a heavy-heavy-duty repair...

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Article How to Prevent Wheel-Off Conditions

How to Prevent Wheel-Off Conditions

Wheel-off conditions are a major issue and a safety concern. Wheel repair involves the cost of parts...

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Article FMVSS 121 Reduced Stopping Distance (RSD) Requirements

FMVSS 121 Reduced Stopping Distance (RSD) Requirements

It’s only been a few years since new FMVSS 121 Reduced Stopping Distance (RSD) Requirements took e...

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Article Thor Semi Truck

Thor Semi Truck

Yet another truck has entered the race to be the first electric semi to market. Alongside Tesla, Dai...

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Article History of Peterbilt

History of Peterbilt

The trucking industry is a loyal one, and for good reason. Truck brands that treat drivers well are ...

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Article 7 Things Heavy-Duty Truck Drivers Wish You Knew

7 Things Heavy-Duty Truck Drivers Wish You Knew

It’s a simple fact: passenger cars share the road with heavy-duty trucks and big rigs. Unfortunate...

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Article Why Free Software is Expensive

Why Free Software is Expensive

When running a business, everything from office supplies to utilities to employee wages eats away at...

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Article FMCSA Commercial Truck Maintenance Records

FMCSA Commercial Truck Maintenance Records

You thought running a trucking company would be great. Hauling cargo as owner/operator of your own t...

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Article Pre-Trip Inspection

Pre-Trip Inspection

In trucking - time & miles are money. Conducting a pre-trip inspection before you hit the road is th...

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Article School Bus Safety: Why Buses Have to Stop at Train Tracks

School Bus Safety: Why Buses Have to Stop at Train Tracks

Anyone in a hurry hates driving behind a school bus. They make frequent stops picking up kids and le...

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Article 2018 Ultimate Guide to Heavy Duty Truck Shows

2018 Ultimate Guide to Heavy Duty Truck Shows

Heavy duty truck shows offer invaluable opportunities for people in the trucking business. They’re...

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Article CMMS

CMMS

Staying on top of maintenance is job one for heavy-duty shops and fleets. Going high-tech makes that...

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Article Electronic Signatures

Electronic Signatures

Technology is a wonderful thing. It streamlines the way shops do business, touching every aspect fro...

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Article Runaway Truck Ramp

Runaway Truck Ramp

It takes experienced skill to control a fully loaded class 8 truck under any condition. Tweak j...

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Article Healthy Habits for Employees of a Truck Shop

Healthy Habits for Employees of a Truck Shop

Being a heavy-duty repair tech is a dirty job, but that doesn’t mean it has to be an unhealthy one...

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Article History of the Dump Truck

History of the Dump Truck

What would modern society be today without the dump truck? With a design dating back to the time of ...

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Article History of Freightliner

History of Freightliner

Out of all the heavy duty truck builders out there, Freightliner isn’t the oldest one around. Howe...

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Article Transparency

Transparency

Transparency gives your shop's customers a reason to trust you, and trust is what brings customers b...

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Article Tire Retread

Tire Retread

Managing a fleet is costly. The price of maintenance alone can take a significant chunk out of your ...

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Webinar 3 Reasons to Track PMs for Your Customers

3 Reasons to Track PMs for Your Customers

You are tracking PMs for your fleet customers, right? Learn from Jacob and Chris why you MUST track ...

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Article Get a Load of the New Tesla Semi Truck

Get a Load of the New Tesla Semi Truck

Freight companies ship close to 70% of goods consumers use every day. Although it’s pretty much th...

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Article Why Does a Shop Exist?

Why Does a Shop Exist?

Economic concepts are complex theories to grasp. If you’re running a semi repair shop, however, it...

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Article Regenerative Braking

Regenerative Braking

Trucks that fall into the heavier classifications serve society in a variety of ways, from deliverin...

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Article Build Trust With Your Customers

Build Trust With Your Customers

You can have the best heavy duty repair shop this side of the Mississippi, but that won’t matter i...

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Article Family First

Family First

Ask adults who their dream dinner guest is, and the answer is typically a celebrity or other well-kn...

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Webinar 5 Tips for Simplifying Your Shop’s Financials

5 Tips for Simplifying Your Shop’s Financials

Listen to Jacob Findlay and Chris O'Brien from Fullbay share what they and their team have learned t...

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Article Mobile Devices for a Truck Repair Shop

Mobile Devices for a Truck Repair Shop

Fleet repair software has revolutionized the transportation and heavy duty repair industries. It str...

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Article Do You Need an SVG Viewer?

Do You Need an SVG Viewer?

Current fleet repair software is easy to access with most systems and apps. That is unless your shop...

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Article Buying a Fleet Software Server is Expensive and Unnecessary

Buying a Fleet Software Server is Expensive and Unnecessary

In the past, it was normal for businesses to have their own servers. Purchasing data storage equipme...

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Article Making the Heavy Duty Service Manager’s Job Easier

Making the Heavy Duty Service Manager’s Job Easier

Much of a shop’s success sits squarely on the service manager’s shoulders. With duties that incl...

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Article How Mobile Repair Techs are Making a Comeback

How Mobile Repair Techs are Making a Comeback

Looking for ways to take your shop to the next level? Consider taking your show on the road. Going m...

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Article Parasitic Battery Drain: Causes and Solutions

Parasitic Battery Drain: Causes and Solutions

Few things are as frustrating as dead batteries. It’s annoying to park a perfectly running tru...

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Article Investing in Heavy Duty Alignment Machines for Your Shop

Investing in Heavy Duty Alignment Machines for Your Shop

Offering a variety of services to your customers is one way to make your heavy duty repair shop more...

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Article Diesel Shop Owner Earnings

Diesel Shop Owner Earnings

For the most part, diesel repair shops are lucrative ventures. Business brokers recommend them as go...

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Article Technology is a Change Agent

Technology is a Change Agent

Technology is a change agent that pulls us into a future we only used to dream about. It’s sca...

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Article The Cost of Fuel Complacency

The Cost of Fuel Complacency

The concept is simple. Businesses can’t stay in business unless they cover their costs. For heavy ...

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Article Purchase Orders Protect Shops

Purchase Orders Protect Shops

Do purchase orders really matter? Most diesel repair shops are small businesses, and ...

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Article What is a Browser?

What is a Browser?

The words and phrases used in today’s high-tech world are confusing. Apps, plug-ins, downloads, up...

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Article Hiring Assistants For Diesel Techs

Hiring Assistants For Diesel Techs

Heavy duty repair shops are busy places, and good diesel techs have their hands full all day long. W...

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Article How to Get Zoning Approval to Build a New Shop

How to Get Zoning Approval to Build a New Shop

There are many reasons for building a new heavy duty repair shop. If you’re opening a new business...

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Article Continuing Education For Diesel Mechanics

Continuing Education For Diesel Mechanics

Getting trained to work in a diesel repair shop is like a dream come true if you like working on tru...

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Article Make Your Shop a Package You Can Sell

Make Your Shop a Package You Can Sell

The point of building a business is to create something that will last longer than you do. Yes, you ...

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Article Tire Casings 101

Tire Casings 101

Tires are one of the top three costs for a trucking fleet. That means you’ll want to get the m...

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Article The Top 5 Customer Accommodations Every Shop Should Provide

The Top 5 Customer Accommodations Every Shop Should Provide

Many business owners focus on the tools and work area when setting up a heavy-duty repair shop. Howe...

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Webinar 5 Best Practices to Conquer Inventory in your Shop

5 Best Practices to Conquer Inventory in your Shop

Inventory is like a pile of money sitting in your shop. How do you keep it from walking out the door...

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Article Top 10 Gifts For A Technician

Top 10 Gifts For A Technician

The perfect present is one that is useful. Diesel techs are hard to buy for, however. It is difficul...

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Article Customer Satisfaction

Customer Satisfaction

Most people have heard the saying, “The customer is always right.” But that’s an outd...

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Article Why Electronic Logging Device (ELD) is the Best Bet for Truckers and Carriers

Why Electronic Logging Device (ELD) is the Best Bet for Truckers and Carriers

As with most industries, technology plays a key role in improving the trucking and transport busines...

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Article Blockchain and the Future of Commercial Truck Repair

Blockchain and the Future of Commercial Truck Repair

What is blockchain, and how does it help commercial truck repair? Learn how it can help DOT inspecti...

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Article Diesel Repair Estimates: Three Ways to Drum Up Business

Diesel Repair Estimates: Three Ways to Drum Up Business

You and your customers are busy, which means it’s absolutely crucial that you find ways to start a...

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Article Heavy Duty Inventory Reconciliation: Save Your Shop Money

Heavy Duty Inventory Reconciliation: Save Your Shop Money

All shops carry heavy duty inventory—some worth upwards of $1 million dollars. And that ...

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Article Electronic Signature: Why Capture One on Every Order

Electronic Signature: Why Capture One on Every Order

There always will be a time and place for handshake deals. You know, the business arrangements you s...

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Article Street Sweeper Truck: Keeping Our Roads Clean

Street Sweeper Truck: Keeping Our Roads Clean

We use the street sweeper truck to quickly and efficiently remove dirt and debris from our streets. ...

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Article Receiving Heavy Duty Parts: The Three Way Match

Receiving Heavy Duty Parts: The Three Way Match

We’ve all dealt with it. You find a vendor’s invoice floating around the office, an...

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Article Estimating Heavy Duty Repairs: Drum up business for your shop

Estimating Heavy Duty Repairs: Drum up business for your shop

Sometimes we make the simplest things in life complicated for no good reason. Take the Academy ...

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Article Heavy Duty Parts Inventory

Heavy Duty Parts Inventory

Imagine you had a pallet of cash sitting in your shop. Would that keep you up at night? Would you wo...

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Article Diesel Truck Shop Financials

Diesel Truck Shop Financials

Diesel truck shop financials don't have to be complicated. Follow this simple guide to make your Qui...

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Article Heavy Truck Diagnostics: To Charge or Not to Charge?

Heavy Truck Diagnostics: To Charge or Not to Charge?

Many shops do not charge for heavy truck diagnostics. This is a mistake. Charging to diagnose a heav...

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Article Heavy Truck Shop Parts Pricing

Heavy Truck Shop Parts Pricing

So many heavy-duty truck shops underprice their parts. A lot are not getting the profit margin they ...

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Article White Glove Delivery Services

White Glove Delivery Services

According to the Wall Street Journal, online orders of bulky items are rising faster than overall o...

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Article Heavy Duty Diesel Parts Manager

Heavy Duty Diesel Parts Manager

“Parts guys are a dime a dozen,” the general manager snorted from behind his desk. Larry...

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Article Diesel Technician Efficiency

Diesel Technician Efficiency

Diesel technician efficiency is a major concern for heavy duty shop owners. Most shops in the countr...

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Article How to Build Estimates Fast

How to Build Estimates Fast

Time is money, and the longer it takes you to put an estimate together, the less time you have to do...

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Article Diesel Particulate Filter (DPF) Regen and Repair

Diesel Particulate Filter (DPF) Regen and Repair

Diesel Particulate Filter (DPF) Regen is a relatively recent issue facing truck and fleet owners. St...

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Article How to Never Get Behind on Invoicing Again

How to Never Get Behind on Invoicing Again

In most shops it takes too long to invoice a customer. Before we turned on Fullbay in our own shop, ...

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Article How to Free Yourself From Your Heavy Duty Shop

How to Free Yourself From Your Heavy Duty Shop

With Fullbay's heavy-duty shop software, you can see which jobs and techs are making you money, from...

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Article The Right Truck Shop Software

The Right Truck Shop Software

Using the right truck shop software will earn you more revenue with the technicians you already have...

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Article Diesel Repair Shop Software

Diesel Repair Shop Software

Diesel repair shop software has to be different than what light duty shops use. This is because a di...

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Article Why use truck repair software?

Why use truck repair software?

Good truck repair software, especially for heavy duty shops, is like having the right tool for the j...

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Article Eliminate Invoice Disputes

Eliminate Invoice Disputes

Customer’s truck is down. They make money with this thing. They want it back up as soon as pos...

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Article Heavy Duty Repair Software

Heavy Duty Repair Software

Finding good heavy duty repair software can be quite the challenge. The tough reality is that t...

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Article Parts Pictures

Parts Pictures

Parts pictures in Fullbay can save several minutes on the phone with the part store. It can also pre...

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Article Pictures on Estimates

Pictures on Estimates

They say a picture is worth a thousand words. With a photo you can communicate immediately what...

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Article Freedom From the Shop

Freedom From the Shop

Shop owners are usually tied to their shop. Physically. Not with a physical rope or chain. But they ...

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Article Weekly and Daily Planning

Weekly and Daily Planning

One of the keys to running a successful heavy duty repair shop is effective planning. This can range...

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Article Efficiency and Repair Shop Management Software

Efficiency and Repair Shop Management Software

Some shops pay flat rate, some pay hourly. If you are in the hourly boat, how can you tell whether a...

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Article Transparency in Estimates: TMI?

Transparency in Estimates: TMI?

At what point has an estimate crossed the line into “too much information”? (TMI for the younger...

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Article Complaint Cause Correction

Complaint Cause Correction

In the following posts, we lay out why using the Complaint, Cause, and Correction framework is ...

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Article Web Based Repair Software

Web Based Repair Software

What is the difference between web based repair software and client server repair software? For year...

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Article Heavy Duty Truck Repair on an iPad

Heavy Duty Truck Repair on an iPad

What use does a heavy duty truck repair shop have for an iPad? Most software out there is client ser...

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Article Custody & Collateral

Custody & Collateral

One of the biggest headaches for a heavy duty shop owner is dealing with customers who don’t pay. ...

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Article Overhead in a Diesel Repair Shop

Overhead in a Diesel Repair Shop

When you're tempted to throw more bodies into your overhead in a diesel repair shop, take a step bac...

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Article The Correction

The Correction

Finally the CORRECTION. The correction is easy if the complaint was communicated properly and the tr...

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Article The Cause

The Cause

Now lets look at the complex “CAUSE”. The cause is what originally made the complaint happen (TR...

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Article The Complaint

The Complaint

When I was a younger man in my very early twenties I shared the responsibility to train large groups...

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